What are the responsibilities and job description for the Temporary Customer Service Representative (CSR) position at Upshaw Plumbing Service, Inc.?
Job Title: Temporary Customer Service Representative (CSR) – Plumbing Company
Location: Flowery Branch, GA
Job Type: Temporary (2 Weeks – July)
Potential for Full-Time: Possible, but not guaranteed
Job Description:
We are seeking a reliable and professional Customer Service Representative to support our plumbing company during a busy two-week period in July. This role is primarily focused on answering incoming calls, assisting customers, and ensuring a smooth scheduling process for service requests.
Responsibilities:
- Answer and manage incoming phone calls in a friendly, professional manner
- Schedule service appointments and relay information to technicians
- Provide basic information about services.
- Take messages and ensure timely follow-up
- Maintain accurate call and customer records
Qualifications:
- Strong communication and customer service skills
- Professional phone etiquette
- Ability to multitask and stay organized in a fast-paced environment
- Previous customer service or call-handling experience preferred
Schedule:
- Monday–Friday (hours can be specified)
- Temporary position for approximately 2 weeks in July
Additional Information:
This is a short-term role to provide coverage during a high-demand period. While this position is temporary, there may be an opportunity for full-time employment based on performance and company needs.