What are the responsibilities and job description for the Retail Sales Associate position at UPS Store?
Job summary: A UPS Store Sales Associate provides customer service by processing packages for shipment and operating equipment like copiers and point-of-sale devices. They inform customers about available products and services. Associates should learn the business quickly. Duties and responsibilities
- Customer Service: Greeting customers, assisting with service needs, providing information on products and pricing, and resolving issues. Maintaining a clean environment.
- Sales: Identifying customer needs and offering additional services or products. Demonstrating products and explaining features and benefits. Working to meet sales targets.
- Shipping and Packaging: Processing packages for shipping, packing items, and documenting issues.
- Printing and Document Services: Operating office machines and assisting customers with document services.
- General Duties: Processing transactions using the POS system. Stocking shelves and maintaining store appearance. Assisting with opening/closing, cash handling, and reports. Sorting mail.
Qualifications and requirements
- High school diploma or GED.
- Previous retail or customer service experience is often preferred.
- Strong computer and internet skills, including POS systems and ability to learn new software.
- Excellent communication skills and a friendly demeanor
- Good organizational and detail-oriented skills.
- Ability to stand for extended periods and lift up to 50 lbs.
- Basic math proficiency.
- Bilingual abilities are a plus.
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour
Work Location: In person
Salary : $17 - $18