What are the responsibilities and job description for the Clinical Supervisor - Family Programs position at Upper Valley Haven?
Join our team and help us create a community where people find hope and discover possibility.
The Upper Valley Haven provides temporary shelter, permanent supportive housing, food, and problem solving to those in need. We are committed to delivering essential human services to the people of the Upper Valley – we are large enough to make a difference while creating a warm, human experience for all we serve. At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.
Position Summary
The Clinical Supervisor for Family Programs provides leadership, clinical oversight, and program support for services offered to families in shelter and supportive housing. This role supervises Service Coordinators, Shelter Staff, Per Diem Staff, and the Children’s Services Program. As a member of the Haven’s Leadership Team, the Clinical Supervisor contributes to organizational planning and represents the Haven in the community.
Key Responsibilities
- Provide supervision and coaching to program staff
- Oversee daily operations of family shelter, supportive housing and children's programs
- Ensure trauma-informed, mission-aligned service delivery
- Support program development, documentation, and evaluation
- Lead or participate in training, hiring, onboarding, and performance reviews
- Build and maintain community partnerships
- Participate in a 5-week rotation of on-call coverage (Friday–Friday)
Qualifications
- Master’s degree in social work, Psychology, Human Services, or related field
- 5 years’ experience supporting families experiencing poverty or homelessness
- Supervisory experience and strong operational skills
- Knowledge of mental health, substance use, and trauma-informed care
- Strong communication and team leadership skills
Benefits
- Employer-paid contribution up to 100% of premiums for medical, dental, and vision insurance, life insurance, and long-term disability
- Employer-match 403(b) retirement plan
- Almost 6 weeks of paid time off annually to start
- Paid holidays
- Funded learning & development opportunities
- Dog-friendly workplace
The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Salary : $68,000 - $78,000