What are the responsibilities and job description for the New Business Development position at Upper Edge Technology?
About Upper Edge Technology
Upper Edge Technology (UET) serves K–12 schools nationwide by providing device repair, parts sourcing, and lifecycle solutions for student technology. The company operates in a fast-moving, service-driven environment where operational efficiency and financial clarity are critical to continued growth.
UET values accountability, development, and continuous improvement. The finance function plays a central role in ensuring the business operates with discipline, visibility, and confidence.
Who We Are Looking For
We are looking for a relentless, coachable, and team-oriented New Business Developer who thrives in a structured sales environment and is willing to do the work required to break into complex, relationship-driven accounts.
The right person is:
- Persistent and not afraid of rejection
- Curious and driven to uncover real customer needs
- A problem solver who finds a way—not just follows a list
- Highly collaborative and energized by team success
- Coachable, competitive, and motivated to improve
This is not a passive or order-taking role. This is a role for someone who will create opportunities through disciplined execution and thoughtful outreach.
About the Role
As a New Business Developer at UET, you are responsible for generating new business opportunities and driving early-stage customer relationships with K–12 schools and institutions.
You will:
- Be the first point of contact for future customers
- Lead discovery conversations that uncover real challenges
- Build trust in a market where buyers are busy and hard to reach
- Stay persistent and creative in outreach efforts
- Partner closely with Account Managers to transition and grow accounts
Roles & Responsibilities
- Prospect and qualify new business opportunities through outbound and inbound efforts
- Maintain consistent outreach to K–12 institutions and key decision-makers
- Conduct consultative discovery conversations to uncover customer needs
- Identify and connect with the correct stakeholders within school systems
- Build and maintain early-stage relationships through the first year of engagement
- Collaborate closely with Account Managers to ensure a seamless customer experience, shared ownership, and continuity throughout onboarding and beyond
- Execute within UET’s defined sales process and CRM (Membrain)
- Track activity, pipeline, and performance metrics accurately
- Continuously improve outreach approach based on feedback and results
Qualifications
- 1–3 years of experience in consultative sales or business development
- Experience in B2B or public sector sales preferred
- Strong communication, listening, and discovery skills
- Comfortable with outbound prospecting and cold outreach
- Ability to handle rejection and remain persistent
- Strong organizational skills and CRM discipline
- Self-motivated with the ability to work independently
- Experience selling into K–12 or working in education (preferred, not required)
What Success Looks Like
- Consistent generation of qualified opportunities
- Strong conversion from discovery to pipeline
- High-quality, trust-based customer interactions
- Reliable CRM usage and pipeline visibility
- Contribution to continued revenue growth
Aligned with UET’s expectations:
- Ramp to full productivity within 6–12 months
- Generate consistent new customer acquisition (target: ~2/week post ramp)
- Contribute to year-over-year company growth goals