What are the responsibilities and job description for the Trauma Program Manager position at UPMC?
Trauma Program Manager – RN (Level III Trauma Center)
Make a meaningful impact at the intersection of clinical excellence, leadership, and trauma care.
We are seeking an experienced Registered Nurse leader to help guide and advance our Level III Trauma Program, ensuring high-quality patient outcomes, regulatory compliance, and continuous performance improvement.
Position Overview
Working collaboratively with the Trauma Medical Director and Trauma Program leadership, the Trauma Program Manager oversees the day-to-day operations, quality initiatives, and strategic development of the trauma program. This role blends hands-on clinical involvement, program oversight, and interdisciplinary leadership while ensuring compliance with Pennsylvania Trauma Systems Foundation (PTSF) standards.
Key Responsibilities
- Program Leadership & Operations
- Lead and oversee the Level III Trauma Program, ensuring alignment with regulatory and accreditation standards.
- Coordinate trauma services across disciplines, fostering strong collaboration with physicians, nurses, and hospital leadership.
- Support strategic planning initiatives across clinical care, education, research, and program growth.
- Quality & Performance Improvement
- Direct trauma data abstraction, concurrent chart review, and quality monitoring processes.
- Oversee performance improvement activities, including morbidity and mortality review, quality indicators, and practice guideline compliance.
- Integrate trauma quality initiatives with the hospital-wide quality program and analyze trends to drive improvement.
- Regulatory & Accreditation Oversight
- Ensure ongoing compliance with PTSF standards and lead preparation for surveys and accreditation reviews.
- Maintain trauma practitioner credentialing data and oversee required documentation and reporting.
- Clinical & Interdisciplinary Collaboration
- Actively participate in the clinical care of trauma patients.
- Collaborate with multidisciplinary teams to ensure safe, efficient, and compassionate trauma care delivery.
- Serve on internal, regional, state, or national trauma-related committees as requested.
- Staff & Resource Management
- Recruit, orient, mentor, and evaluate trauma program staff.
- Manage departmental resources, including staffing, budgeting, and physical assets.
- Foster a professional, supportive work environment that promotes engagement, growth, and work-life balance.
- Education & Scholarly Activity
- Support education and mentorship of nursing staff related to trauma care and process improvement.
- Participate in scholarly activities such as publications, abstracts, and conference presentations.
What we’re looking for
- Demonstrated experience in performance improvement, data analysis, and interdisciplinary collaboration
- Strong communication, leadership, and organizational skills
Why Join Us?
This is an opportunity to shape trauma care delivery, influence outcomes at both the patient and system level, and grow within a respected trauma program. If you are a seasoned trauma nurse ready to expand your leadership impact, we invite you to bring your expertise and passion to our team.