Supervisor, PA or CRNP - UPMC Passavant

UPMC Passavant is hiring a Full-Time Supervisor Physician Assistant or Certified Registered Nurse Practitioner to help support the House Advanced Practice Providers department.

Hours: Monday-Friday - Four 10-hour shifts - Possible weekend rotation coverage
Location: UPMC Passavant McCandless
Position Specifics: The APP Supervisor provides clinical care for non-Hospitalist inpatients and responds to hospital Rapid Response Team activations, including Stroke Codes and Condition Support events. This role also provides leadership and oversight for a team of six APPs, with the opportunity to support future growth and expansion. This is a unique opportunity for an experienced and innovative APP leader to join the organization during a period of growth and transformation. The position reports directly to the Director of Advanced Practice Affairs and collaborates closely with the Vice President of Medical Affairs (VPMA) while fulfilling all standard UPMC APP supervisory responsibilities, including team leadership, mentorship, and professional development.
Department Details: The House APP Service Line serves to provide continuity of high-quality patient care, integral rapid response team/stroke team support, and Tele-dermatology consultation coverage. These roles are integral to improving patient access, ED throughput, length of stay, care delays, and measurable quality outcomes. 

Ideal candidate is an innovative, collaborative, and adaptable leader who:

• Has demonstrated experience working within and leading high-functioning, team-based clinical environments.
• Is comfortable navigating periods of organizational change, ambiguity, and transition.
• Approaches challenges with curiosity, initiative, and a solutions-oriented mindset.
• Can engage colleagues in change while maintaining transparency, trust, and team cohesion.
• Recognizes opportunities to improve workflows, APP utilization, clinical practice, and team effectiveness.
• Can balance the immediate operational needs of the service with the longer-term vision for its growth and development.
• Communicates effectively across disciplines and is comfortable collaborating with APPs, physicians, nursing, and hospital leadership.
• Is invested in the professional development, engagement, and success of fellow APPs.

See what being an Advanced Practice Provider can do for UPMC and what UPMC can do for Advanced Practice Providers – it’s more than just a job!

What Can You Bring to UPMC?

• Contribute to UPMC’s mission of Life Changing Medicine
• Set the standards for the level and quality of care for the care delivery team
• Provide patient care activities for a group of patients and their families through the application of independent judgment, communication, and collaboration with all team members.
• Establish and maintain collaborative relationships with physicians, other health care providers, patients, and their families, to achieve desired patient outcomes throughout the continuum of care.
• Demonstrate a commitment to the community and to your health care profession

What Can UPMC Do for You?

• A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future
• Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program
• Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave
• Competitive pay for the work that you do – base pay, merit, and premium pay

Supervisor Level:
The Supervisor, APP is a Physician Assistant or Certified Registered Nurse Practitioner and a member of the care delivery team. The Supervisor, APP is responsible to set the standards for the level and quality of care. The Supervisor, APP coordinates and oversees all physician assistant and certified nurse practitioner functions. The Supervisor, APP has responsibility, authority and accountability for the provision of care through supervision by and collaboration with a physician. The Supervisor, APP manages and provides patient care activities for a group of patients and their families through the application of independent judgment, communication and collaboration with all team members. The role of the Supervisor, APP encompasses leadership, partnership, collaboration and supervision. The Supervisor, APP establishes and maintains collaborative relationships with physicians, other health care providers, patients and their families, to achieve desired patient outcomes throughout the continuum of care. The Supervisor, APP demonstrates a commitment to the community and to their healthcare profession.

Responsibilities:

• Actively participates in department or practice-specific quality improvement efforts. Identifies opportunity for quality improvement to colleagues, management, and members of the healthcare team. Takes personal responsibility in improving patient satisfaction with the quality of care and service. Utilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest, discusses opportunities for quality improvement at multidisciplinary rounds, and influences patients' plans of care.
• Applies basic educational principles in teaching of patients, families, students and new staff. Provides education to patients and families to effectively guide them through the episode of care as well as transition to another level of care and/or home. Supports the development of students, staff and colleagues, may serve as a preceptor. Creates an environment of open dialogue, inquiry and continuous development by asking for feedback and improving practice.
• Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues. Demonstrates an understanding of cultural differences and holds peers accountable for healthy relationships. Maintains a conscious balance between work and personal life. Models safe work hours, time management and healthy lifestyle. Communicates with peers, members of the healthcare team, and management any safety hazards identified in the workplace.
• Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care. Actively participates in practice and clinical setting specific goal setting and supports the change and transition process to improve quality of care and the practice environment. Serves as a highly engaged and full partner on the care team and responds willingly to care team member needs for assistance and partnership. Participates in work that improves patient care and the professional practice environment. Adapts to change and demonstrates flexibility with the change process.
• Applies principles of acceptable professional practice. Formulates a plan of care for patients that involves the patient as partner and considers the individual needs of the patient. Demonstrates critical thinking in all areas of professional practice. Practices solid communication skills, and is able to articulate and translate the patient's condition to other care providers and to negotiate and make recommendations for changes in patient care and clinical practice. Patient documentation is comprehensive and promotes communication between caregivers. Incorporates acceptable standards of professional practice as well as business unit and health system's goals to improve patient safety, quality and satisfaction Builds relationships with patients, families and colleagues.
• Provides departmental leadership to direct, supervise, and manage daily activities of the PAs and CRNPs; completes annual performance evaluations in conjunction with support staff. Participates in recruitment, evaluation, and management of PA and CRNP employees. Implements, maintains, monitors, and communicates Human Resources policies pertaining to PAs and CRNPs. Facilitates training of staff for all PAs and CRNPs. Oversee staff adherence to compliance requirements including documentation, coding, licensure, internal and external audits, compliance and safety training (OSHA).Organize and oversee staffing of clinical sites with attending physician and Director of Operations. Troubleshoot problems in clinical areas. Work in conjunction with clinical staff to resolve issues. Liaison for all advanced practice providers for each site. This would include communication to the division management and physicians on behalf of the advanced practice providers, as well as communication to the APPs from management. Primary contact for patient complaints or other clinical issues on behalf of the physician in his/her absence. Act as a liaison to and preceptor for PA and CRNP students. Assist staff in preparation of conferences.