What are the responsibilities and job description for the Senior Practice Manager - CCP Moon and CCP Wexford position at UPMC?
Are you passionate about helping kids be their best selves?
UPMC Children's Community Pediatrics is hiring a Full-Time Senior Practice Manager to support the offices in Moon and Wexford.
Healthcare management experience preferred.
Purpose:
Manage all operational aspects of the practice sites to ensure quality patient care.
Responsibilities:
- Ensure appropriate and high quality staffing through the strategic placement of office coordinators, office and practice managers.
- Supervise and oversee practice budgets.
- Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
- Serve as liaison to various UPMC departments and resources.
- Serve as liaison for renovations, construction and building utilization with UPMC and outside construction services.
- Develop strategic plans for practices.
- Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas.
- Ensure compliance with all UPMC policies and procedures.
- Communicate effectively with staff, physicians and peers through oral and written communications.
- Assist in the due diligence, practice valuations, contract negotiations and staffing as required.
- Assist in physician relations as necessary.
- Maintain knowledge initiatives as it relates to the operation of the practices.
- Oversee and assist in the recruitment of staff and new practices.
- Review and evaluate the effectiveness of current procedures and plans with Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations.
- Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.