Remote UM Care Manager - Primarily Weekends - Job Share

Are you an experienced nurse with an interest in care management? Do you need a schedule that allows you the flexibility of being off during the majority of the standard work week? We may have the perfect opportunity! UPMC Health Plan is hiring a part-time job share UM Care Manager to support our inpatient authorization team within our Medical Management Clinical Operations division. 

In this role, you will be responsible for processing authorization service requests from providers electronically on weekends.  This position will work part-time, 20 hours per week, including every other weekend (Saturday and Sunday) from 7 AM - 5:30 PM. The remainder of the 20 hours per week will be worked Monday through Friday. The selected candidate will work fully remote and can be located anywhere in the United States. 

The Utilization Management (UM) Care Manager is responsible for utilization review of health plan services and assessment of member's barriers to care, as well as actively working with providers and assessing members to ensure a safe and coordinated discharge from an inpatient setting. Through daily interactions with facility clinicians, physicians, and UPMC Health Plan care managers and Medical Directors as part of the member treatment team, the UM Care Manager facilitates transitions in care for skilled nursing, rehabilitation, long term acute care, as needed. This role coordinates with Health Plan case managers or health management staff members to follow-up after discharge from an inpatient setting and provides guidance and assistance to providers and members to ensure that healthcare needs are met through the delivery of covered services in the most appropriate setting and cost-effective manner.

Responsibilities:

•  Review and document clinical information from health care providers including clinical history, home environment, support system, available caregiver, cognitive and psychological status. Conduct clinical reviews for authorization requests using established criteria including Interqual, and health plan policy and procedures for inpatient, outpatient, Durable Medical Equipment (DME). 
• Work closely with peers and other departments to determine discharge needs including necessary referrals to health plan care management for short or long-term interventions. 
• Obtain documentation to support requested level of care within the defined health plan regulatory timeframes and provide verbal and/or written notification to providers as applicable. Consult with health plan medical director to discuss medical necessity for requested service. 
• Maintain communication with health care providers regarding health plan determinations. 
• Participate in health plan interdisciplinary team conferences and collaborative case reviews to discuss complex cases and determine appropriate discharge plan or level of service. Consult with health plan medical director on an as-needed basis to discuss medical necessity for requested service. 
• Identify potential quality of care concerns and never events and refers to health plan quality management department. 
•  Document all activities in the Health Plan's care management tracking system following Health Plan and internal department standards and identify trends and opportunities for improvement based on information obtained from interaction with members and providers.