Regional Director - North Central PA

At UPMC, we’re all here for the same reason – to make Life Changing Medicine happen.  Join our Community Care Behavioral Health team and you will play a unique and important role in our mission to help people who have Medical Assistance access behavioral health care.  
UPMC Community Care Behavioral Health is looking for a passionate leader to act as Regional Director in North Central Pennsylvania.  This role will oversee the Community Care services offered in 25 counties in North Central PA.  The Regional Director provides leadership, direction, and administration for all aspects of the HealthChoices Program to ensure compliance with the goals set by Community Care.  

The Regional Director can be based out of any of our North Central PA offices in DuBois, Moosic or State College, PA.  The selected candidate can work remotely 2 days per week. 

UPMC offers a premier benefits package, designed to care for your total well-being — physically, emotionally, and financially — paired with endless opportunities for career advancement and educational growth.  Build a career while caring for the neighborhoods you love.

Responsibilities:

• Work with Community Care President, in conjunction with the county oversight, to define, develop, and implement programs and services to further the mission and goals of the organization.
• Collaborate with Community Care senior management.
• Advise President and management, develop, coordinate and direct internal policies as they relate to external affairs.
• Ensure compliance with all regulatory agencies governing managed care services and the rules of accrediting bodies by continually monitoring the organization's service delivery and initiating changes as required.
• Encourage participation of the community stakeholders in helping to define and implement quality health care programs including integration of physical health interest and non-profit values in the new work staff.
• Encourage integration of Community Care into the community by developing and supporting community outreach programs that focus on the health of the community.
• Responsible for the day-to-day operations of the office including supervision of the Clinical Manager, Care Managers, Customer Service Representatives, Complaint and Grievance Coordinator, Provider Relations Coordinator and all support staff.
• Act as key contact for county oversight.
• Stay up-to-date on local, regional and national affairs, policies, and legislation affecting behavioral health care and Community Care.
• Communicate concerns from various stakeholders to the appropriate programs, departments within Community Care and work with Community Care staff to ensure that areas of concern are appropriately addressed.
• Ensure focus on services outcomes by including these principles in all service delivery plans, member services policies and ad hoc report development.