Patient Care Technician II - Emergency Department

Patient Care Technician II
Emergency Department
1.0 full-time, night shifts with rotation every other weekend/holiday rotation
Shifts:  7 p.m. to 7 a.m. and 11 p.m. to 7 a.m. (two 12-hour and two 8-hour shifts/week)
Union position:  AFSCME
Posted:  3/14/2025

**We now offer a Night Program – if qualified, you could receive an additional $2 per hour on top of our current off-shift differential ($1.10).  Must commit to work all full-time shifts as night shifts.

Looking for an opportunity to make a difference in patient care? Join our team as a Patient Care Technician II in the Emergency Department! You'll play a vital role in providing top-notch care and supporting departmental services, working closely with nurses and physicians to ensure our patients receive the highest quality care.

After completing specialized training and annual competencies, you'll take on advanced patient care duties, building on core responsibilities like monitoring blood glucose levels, recording weights and vital signs, managing intake and output (I&O), collecting specimens, and providing Foley catheter care.

Expand your skills even further by completing a basic arrhythmia class and performing at least six additional key tasks, such as conducting 12-lead EKGs, changing simple dressings, removing Foley catheters, performing point-of-care testing, conducting bladder scans, or removing IV catheters.

Position Responsibilities:

Patient Care Responsibilities

• Deliver direct patient care, assisting with daily living activities and procedures.
• Perform UPMC core nursing assistant duties, including blood glucose monitoring, vital signs, weights, I&O, specimen collection, and Foley care.
• Execute specialized tasks such as phlebotomy, 12-lead EKGs, bladder scans, Foley catheter removal, IV insertion/removal, straight catheterization, simple dressings, and point-of-care testing after completing required training.
• Provide feedback to the RN about patient care and report changes in patient status.
• Assist with physical, respiratory, and cardiopulmonary therapies.
• Educate patients and families under RN guidance and follow hospital protocols for restraints.
• Safely transport cardiac-monitored patients within the hospital.

Communication and Relationships

• Establish respectful, professional relationships with patients and colleagues.
• Communicate clearly and effectively with the healthcare team and other departments.
• Respond to call lights and telephones and contribute to overall unit efficiency.

Compliance and Safety

• Adhere to all policies and procedures related to patient care and hospital information.
• Comply with safety protocols, including standard precautions.
• Document patient care in medical records according to established procedures.
• Report equipment malfunctions promptly.

Professional Growth and Development

• Identify and communicate learning needs to the unit director.
• Participate in self-review and take action to enhance knowledge, skills, and performance.
• Engage in departmental projects, committees, and quality improvement initiatives.
• Accept constructive feedback and maintain accountability for personal actions.

Supporting Department Operations

• Complete clerical tasks and support universal unit activities (e.g., passing meal trays and transporting patients).
• Suggest and support departmental changes and improvements.
• Demonstrate awareness of how behavior impacts departmental efficiency.