What are the responsibilities and job description for the Patient Access Representative position at UPMC?
UPMC Magee-Womens Hospital is seeking a Full Time Patient Access Representative to support the West Mifflin!
This position will work Monday through Friday daylight shifts. There are no weekends or holidays with this role! Hours are subject to change based on business needs.
As a Patient Access Representative, you will greet and register incoming patients, check patients out and schedule future appointments to insure efficient patient flow by performing the following duties.
Responsibilities:
- Verifies patient appointment time, physician they are scheduled to see and insurance to be billed; updates patient appointment status.
- Work on Wait/Rescheduling lists for providers and resources and schedules patients accordingly.
- Work Charge work queues. Collect copays. Enter all payments into UPAY and print receipts for all monies collected. Balance following policy at end of each day.
- Check for any special type appointment and obtain any eligibility requirements needed.
- Registers incoming new/established patients by verifying or entering current demographic/insurance information into the computer system. Obtain the required signatures on paperwork.
- Work with patients on utilization of Welcome Kiosks.
- Work Encounters without Charges report.
- Assists patients with questions about insurance and UPMC/BMA policies.
- Schedules future appointments for BMA Providers or Resources via telephone and/or in person from AVS, pools or staff messages.
Salary : $1,000 - $1,000,000