Medication Transition Coord I

Are you looking for a fast-paced work environment the offers a great work schedule? UPMC West Shore is looking for a Medication Transition Coord I to join their team. This position will work in the emergency room and work independently.

Schedule: Two 12-hour shifts and two 8-hour shifts per week. Rotating weekends and holidays are required.

Purpose:
The Medication Transition Coordinator I will support medication transitions for patients during hospital admissions and discharges as well as select outpatient visits with a goal of assuring patients have medications and requested products prior to leaving the hospital. This goal is accomplished by identifying new admissions, obtaining accurate medication histories, explaining the Meds-to-Beds program, and assuring requested products are affordable to the patient. The Medication Transition Coordinator I is responsible for logistically organizing and delivering requested medications and other products prior to discharge.

Responsibilities:

• Demonstrates flexibility in work assignment and location. 
• Consistently communicates in a courteous and professional manner when interacting with customers and coworkers. 
• Respects confidentiality and established boundaries when providing information. 
• Performs other duties as assigned by manager.
• Obtain and document complete and accurate medication histories. 
• Introduces the Meds-to-Bed program to patient. 
• If the patient is interested, ensures the patient has given permission to accept services, are eligible for services, and have method of payment.
• If patient in enrolled in the Meds-to-Bed program, changes the pharmacy of choice in the electronic system. 
• Collaborates with the clinical team to assist with patient’s post discharge medications and requested self-care products. 
• Assists patients who have financial concerns by collaborating with case manager. 
• Ensures insurance information, prescriptions and product orders are sent to the pharmacy. 
• Delivers prescription medications and/or products to patient’s bedside once fulfilled by Pharmacy. 
• Collects method of payment and encourages counseling session with the Pharmacist. 
• Demonstrates compliance with company policies and procedures. 
• Adheres to HIPAA Privacy Standards and Requirements. 
• Maintains working knowledge of specified equipment, services, and supplies available to transitioning patients. 
• Completes annual requirements required by UPMC.
• Understands how care is provided in a health care system and the roles of various providers and health care professionals. 
• Comfortable working autonomously and in a self-guided role. 
• Must be flexible and adaptable. 
• Ability to assess and anticipate the needs of the patient and his/her environment. 
• Effective ability to communicate including verbal, non-verbal, written, and listening skills. 
• Ability to demonstrate professionalism, strong organizational skills, initiative, and an ability to work in a fast paced, rapidly changing environment. 
• Must have sound judgment and decision-making ability. 
• Comfortable working with patients, physicians, nurses, pharmacists and case managers. 
• Experience working with computerized systems including database maintenance/management and email