What are the responsibilities and job description for the Medication Reconciliation Technician position at UPMC?
Are you passionate about making a meaningful difference in patient care? Join our team as a Medication Reconciliation Technician, where you'll play a vital role in ensuring safe and effective treatment for patients from admission through discharge. We are looking for a strong candidate who has day and evening shift availability (plus weekend availability).
What You’ll Do:
Engage directly with patients upon arrival to gather and document their home medications.
Support the medical team by providing accurate medication histories that inform treatment planning.
Collaborate across departments, including the Emergency Department and inpatient units, to reconcile medications throughout the patient’s stay.
Communicate with pharmacies, families, and care teams to ensure complete and accurate information.
Document findings in the electronic medical record and assist with discharge planning to support smooth transitions of care.
What We’re Looking For:
A strong communicator who’s comfortable interacting with patients, families, and healthcare professionals.
Someone flexible and adaptable—ready to shift focus as patient needs evolve throughout the day.
Prior experience in a healthcare setting (hospital, pharmacy, skilled nursing facility, or medical office) is preferred.
Familiarity with medical terminology is a plus.
Why This Role Matters: This is a dynamic, patient-facing position that directly contributes to safer care and better outcomes. You’ll be part of a collaborative team helping patients navigate critical transitions in their healthcare journey
Responsibilities:
Medication Reconciliation: Collect and verify patients’ home medication lists by conducting interviews and gathering information from external sources such as physician offices, family members, pharmacies, and care facilities. Document findings promptly in the medical record and escalate any barriers to the appropriate clinical teams.
Vaccine History Collection: Obtain and record vaccine information from patients or prior medical records to support comprehensive care planning.
Discharge Support: Assist with discharge-related medication needs, including “meds-to-beds” services and other planning tasks within your scope. Communicate professionally and in alignment with UPMC Core Values, ensuring any discrepancies in medication data are addressed and resolved with the appropriate disciplines.
Collaboration & Communication: Maintain open, respectful communication with team members and supervisors. Share feedback constructively and report any personal challenges that may impact job performance.
Confidentiality & Prioritization: Uphold all confidentiality policies and manage your workload effectively to meet patient care needs.
*Performs other duties as assigned.