Medical Assistant - UPMC Ortho and Sports Medicine

UPMC's Ortho and Sports Medicine office is seeking a Medical Assistant to join their team! The ideal candidate for our high-volume orthopedic practice is highly organized, efficient, and able to thrive in a fast-paced environment while maintaining accuracy in documentation and patient care tasks. They demonstrate strong clinical skills, including rooming patients, assisting with procedures (e.g., injections, cast/splint application), and anticipating provider needs to keep workflows moving smoothly. Strong communication, teamwork, and a patient-centered approach are essential, along with the ability to adapt quickly to changing schedules and priorities.

This full-time position will work day shift, Monday through Friday. No holidays, evenings or weekends are required. Occasional travel to other office locations may be required.

Title and starting pay rate of this position may vary based on years of experience.

Responsibilities:

• Check schedules and organizing patient flow. 
• Accompany patients to exam/procedure room. 
• Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. 
• Collect patient information/history; taking vitals, performing screenings per provider guidelines. 
• Relay instructions to patients/families.
• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Prepare patient rooms, set up instruments and equipment according to department protocol. 
• Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. 
• Clean according to scheduled maintenance program and keeping appropriate records. 
• Manage inventory of supplies; restocking exam/procedure rooms.
• Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). 
• Maintain strict confidentiality related to medical records and other data. 
• Comply with all UPMC Health System policies and procedures.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. 
• Assist physicians with procedures. Document patient information into the medical record.
• Answering calls and providing pertinent information including patient education as directed.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. 
• Complete forms/requisitions as needed. 
• Schedule appointments. 
• Verify insurance coverage and patient demographics. 
• Prepare and managing charts to ensure information completed and filed appropriately. 
• Other front office responsibilities, as required.

• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.