Medical Assistant/Patient Service Coordinator - CASUAL

Join UPMC Hillman Cancer Center as a Medical Assistant/Patient Service Coordinator!

Do you love working with patients and want to broaden your experience in the front office? If so, our this role could be the perfect fit for you! We're seeking a casual Medical Assistant/Patient Service Coordinator to help support our West Mifflin medical oncology practice.

Applicants will be placed in the appropriate job title and salary based on their individual experience and education.

This position will be utilized in a dual capacity; at times the staff member will be asked to function like a Medical Assistant, rooming and triaging patients, stocking supplies, cleaning rooms, etc. At other times, this staff member will be asked to function in the business office where they will answer phones, schedule patients, check-in and check-out patients, and other duties as assigned.

Why You’ll Love This Opportunity:

• Expand your skill set and learn new aspects of the healthcare industry while continuing to use your patient care expertise.
• Work in a fast-paced, friendly, and supportive environment where your contributions truly make a difference.
• Enjoy work-life balance with daylight hours, Monday through Friday—no evenings, weekends, or holidays! Flexible schedule is available, working about 1-2 days per week.
   

If you’re passionate about patient care and eager to grow your career, apply today and join a team that’s changing lives every day!.

Responsibilities:
 

• Check schedules and organize patient flow. Accompany patients to the exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exams, etc. Collect patient information/history; take vitals, perform screenings per provider guidelines. Relay instructions to patients/families.
• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to the scheduled maintenance program and keep appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Comply with the requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
• Perform phlebotomy, EKGs, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information in the medical record.
• Answering calls and providing pertinent information including patient education as directed.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and manage charts to ensure information is completed and filed appropriately. Other front office responsibilities, as required.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.