Intermediate Commissions Process Analyst

Purpose:
The Intermediate Commissions Process Analyst is a full-time position to support the Commissions segment of the Medicare Finance Department for UPMC Health Plan. The Intermediate Commissions Process Analyst processes and analyzes complex data to support the accurate and timely calculation of commission incentive plans, bonuses, and contests for internal and external sales forces. The role identifies and resolves calculation errors, communicates discrepancies, implements process improvements, and collaborates cross functionally to ensure compliance with established policies and guidance. Strong analytical and communication skills, attention to detail, self motivation, deadline focus, and experience interpreting authoritative guidance and developing business process documentation are required.

Location: This position will be based out of The US Steel Tower in Pittsburgh, PA. This position will have the potential to work from home with a hybrid schedule which includes some days in office per week and some days at home per week.

Responsibilities:
 

• Calculate commissions across complex incentive plans, ensuring accuracy, timeliness, and policy and regulatory compliance.
• Perform detailed audits of commission payments and statements in accordance with requirements and applicable CMS regulations.
• Identify, investigate, and resolve commission discrepancies and inquiries through detailed analysis.
• Communicate payment results, audit findings, and issues clearly to stakeholders and management.
• Collaborate cross-functionally to resolve system issues and identify automation and process improvement opportunities.
• Maintain accurate, organized records and produce detailed commission statements.
• Performs other duties as assigned by manager.
• Demonstrated ability to work independently.