Improvement Specialist

UPMC Altoona is seeking a dynamic and experienced RN to join our Risk Management team as an Improvement Specialist! 

This Improvement Specialist will support multidisciplinary quality improvement through the development, implementation and evaluation of the hospital-wide patient safety program to achieve the highest quality and best possible outcomes for patients. The role will work both in office settings and alongside clinical teams, driving performance improvement initiatives that align with hospital goals and service line priorities. If you have at least five years of related experience, including direct clinical exposure and a demonstrated commitment to quality improvement, this is your opportunity to lead meaningful change in patient care.

This position will primarily work Monday through Friday day shifts - may occasionally include evenings.

Responsibilities:

Project Leadership & Coordination

• Lead or co-facilitate teams aligned with annual assessments and organizational goals
• Assume leadership roles in core clinical design team meetings and key committees
• Support redesign efforts through delegated leadership duties
• Create a supportive environment for redesign work within departments

Assessment & Goal Setting

• Coordinate assessments of new clinical design projects for implementation
• Conduct annual operational assessments using organizational data and surveys
• Contribute to setting quality, cost, and service goals based on assessment findings

Communication & Stakeholder Engagement

• Communicate clinical design activities and improvements to staff, managers, and administrators
• Consult with administrative and medical staff leaders, department heads, and committees
• Build positive relationships with staff and leaders across departments
• Partner with project area directors to facilitate work and negotiate support

Data & Process Improvement

• Apply tracking methods to monitor progress and identify redesign needs
• Collect and present accurate, timely data to demonstrate improvement results
• Utilize cost-effective approaches when planning team activities
• Integrate cost-saving opportunities into clinical practice changes

Coaching & Mentorship

• Assess team development stages and apply strategies to achieve goals
• Coach and advise team members in collaboration with their supervisors
• Provide mentorship at the department, unit, and team levels

Professional Development & Advocacy

• Maintain accountability for self-development in facilitation, change management, and quality improvement
• Participate in professional organizations to enhance growth and build industry relationships
• Share accomplishments through presentations or publications at local, regional, and national forums