What are the responsibilities and job description for the Full-Time Patient Care Technician Emergency Department position at UPMC?
Join UPMC Shadyside’s Emergency Department!
Patient Care Technicians: Full-Time at 36 hours a week - previous Patient Care Technician or EMT/Paramedic experience highly preferred
- Unit: Emergency Department
- About UPMC Shadyside: A Magnet-designated teaching hospital with ongoing research and education
About the Emergency Department:
- 2025-2028 Emergency Nurses Association (ENA) Lantern Award Recipient “which recognizes excellence in emergency departments that demonstrate exceptional performance in leadership, practice, education, advocacy, and research”
- 50 bed unit specializing in critical care, emergent oncology care, and minor trauma care
- Unique collaboration with UPMC Hillman Cancer Center and designated Oncology ED for Southwestern UPMC region
- Comprehensive care for all patients available 24/7
- Primary stroke center
- 24-hour cardiac catheterization lab for STEMI cases
- Volume and acuity are variable and can change quickly, making the ED an extremely fast paced, unpredictable environment where rapid problem- solving and critical thinking are necessary to address evolving needs and priorities
- We are a teaching facility that supports quality patient care and staff education
- An ED that understands work/life balance and values our staff
About the Role:
Patient Care Technicians provide routine patient care and support the department services in accordance with established policies and procedures. This role will be directed by nurses and/or physicians to ensure that the highest degree of quality patient care can be maintained at all times. Patient care duties may include, but are not limited to, ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients, and blood glucose), vital signs, simple dressings, EKGs, bladder scans, and all specimen collections.
UPMC’s Nursing Support Career Ladder:
Our goal at UPMC is to help you build YOUR career, starting with our robust career ladder! A Nursing Support career at UPMC Shadyside maximizes your potential and advances you to wherever you’d like to go, ensuring that you are equipped with resources, mentors, and leadership along the way.
The UPMC Inpatient Patient Care Support Career Ladder offers opportunities for continued growth and advancement. Title and salary will be determined based upon education and patient care experience. The starting pay for a Patient Care Technician is $19.80.
Nursing Support Training:
There is a three-day training program required for all candidates who are hired without specific transferable inpatient/hospital experience or a completed nursing student clinical rotation. This training is in-person 7:30a – 4:00p (Tuesday – Thursday) of the first week of employment.
Responsibilities:
- Perform in accordance with system-wide competencies/behaviors.
- Report equipment malfunctions to the appropriate department.
- Establish effective communication strategies and respectful relationships.
- Contribute to universal unit activities (e.g., responding to call lights, passing meal trays, transporting patients).
- Receive feedback constructively and identify learning needs.
- Improve knowledge, skills, and performance.
- Communicate effectively with the healthcare team.
- Demonstrate cultural understanding and safety awareness.
- Perform nursing core responsibilities for nursing assistants (ADLs, point-of-care testing, vital signs, etc.).
- Provide direct patient care as directed by RN.
- Maintain a safe patient environment.
- Distribute supplies and equipment.
- Document in medical records and comply with safety policies.