What are the responsibilities and job description for the Food Service Host, Flex Full Time position at UPMC?
UPMC East is hiring a Flex Full Time Food Service Host to support the Dietary and Cafeteria department!
This position will work varied days with rotating weekends/holidays. Shift times are: 5:30a-2:00p; 6:00a-2:30p; 7:30a-4:00p; 8:30a-4:30p; 10:00a-6:00p.
Purpose:
Responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job.
Responsibilities:
- Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
- Adheres to department procedures regarding the operation of all food service equipment.
- Communicates customer complaints and concerns effectively with other health care team members.
- Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
- Serves patient meal tray using the designated department script, to include proper patient identification.
- Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
- Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
- Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.