Billing Coordinator - Revenue Cycle

UPMC Revenue Cycle is seeking a Billing Coordinator to join our Insurance Collection Department. This role will work Monday through Friday during business hours. This role will require in-office work from the Quantum One Building in Pittsburgh, PA with a hybrid schedule.

The Billing Coordinator is a resource for the billing office staff in areas including but not limited to: billing, quality, project support, analytics, and payer guidelines. In this role you will identify recurring problems and procedural deficiencies and provide solutions to eliminate them. You will interact with the management team and provide suggestions for process improvement.

Responsibilities:

• Ensure timely and accurate Revenue Cycle processes for areas of responsibility.
• Use root cause analysis of processes resulting in failure to achieve departmental and individual goals. Identify problems, define alternatives and recommend practical and efficient solutions.
• Maintain departmental productivity levels and compliance with quality standards.
• Identify areas of utilization improvements and monitor expected outcomes.
• Complete special projects as assigned.
• Prepare moderately complex financial/operational reporting metrics, validating the quality and accuracy of the data, and ensuring that reports are published according to pre-defined delivery dates.
• Collaborate with Revenue Cycle operational teams to review business processes and identify opportunities for improved outcomes. Additionally, facilitate audits of revenue cycle operations to ensure compliance of published revenue cycle protocols.
• Effectively adhere to the reporting team request intake process, including timely acceptance of assignments, appropriate prioritization of project requests, and feedback to the requester regarding status/delivery date.
• Promote a culture of collaborative, customer-focused service delivery with both internal and external team resources.
• Perform in accordance with system-wide competencies/behaviors.