Behavioral Health Navigator I - UPMC McKeesport

We are hiring a full-time Behavioral Health Navigator I to support UPMC McKeesport!

The Behavioral Health Navigator I will be responsible for the assessment and navigation of patients and families in need of psychiatric services in the emergency department at UPMC McKeesport. This includes completing thorough psychiatric assessments as well as discharge and safety planning amongst the emergency department and consult liaison attending physicians and teams.  The incumbent will coordinate an individualized plan of care based on the psychiatric assessment and ensure clinical documentation regarding disposition, safety planning, and referrals to outpatient services or transfer to a higher level of care. 

The incumbent must have the ability to identify acuity level of the patient and facilitate the flow of information to promote effective communication regarding the patient care, operations, and disposition. The incumbent must be able to work well independently but also interact well with multiple teams and points of supervision. Candidates with strong clinical psychiatric backgrounds are preferred. The schedule for this position will require flexibility to work two 8-hour and two 12-hour rotating shifts, including days, evenings, nights, weekends, and holidays.

*UNDERGRADUATE & GRADUATE (IF APPLICABLE) TRANSCRIPTS MUST BE INCLUDED WITH YOUR APPLICATION*

Responsibilities:

• Meet standards for documentation and completes all required paperwork, including psychiatric evaluation, commitment paperwork.
• Demonstrate ability to utilize DSMV and to develop provisional diagnosis.
• Demonstrate knowledge of mental health laws and reviews inpatient commitment for accuracy, competencies and proper time frames.
• Knowledge of insurance programs, processes and able to obtain authorizations as needed.
• Participate in interdisciplinary activities such as staff meetings and other committees as assigned.
• Maintain competency requirements.
• Learn and utilize up-to-date technology in delivery of patient care for assessment and disposition/referral planning.
• Efficiently take a sizable volume of calls and disposition callers to meet their needs rapidly.
• Follow outpatient scheduling or referral documentation guidelines.
• Responds rapidly to appointment or inpatient admission requests through email, phone, or voicemail.
• Review and summarizes the patient information for admissions to a behavioral health unit and triaging patient for appropriate placement.
• Ability to verbally present the case to physicians and others.
• Demonstrate triage and assessment skills for medical necessity or appropriate outpatient clinic.
• Provides accurate, timely information to coworkers, physicians, outside agencies, with a professional and courteous manner.
• Demonstrates expertise in accessing social systems by providing resource-specific information to patients and families, initiating contact with appropriate resources and facilitating the patient/family's ability to accept referrals.