Associate, Crisis Clinician - Crisis Walk-In

UPMC's Western Psychiatric team is looking for a full-time Associate, Crisis Clinician to join their Crisis Walk In team.

The Walk-In is a department within resolve Crisis Services that assists consumers in a supportive environment through providing resources, respite, and referrals to mental health treatment and other providers. The staff in the walk-in work collaboratively using a team-oriented approach with service coordinators, clinicians, peer specialists, nursing, and physicians to help meet the needs of consumers. The Walk-In operates 24/7 and provides services to anyone who presents.

Our Crisis Clinician Associate is eligible for a sign on bonus!
Sign on Bonus Details Full Time:
2 years – $3500
3 years - $5000

Schedule/Shift: Rotating Shifts - Weekends and Holidays Required

This role provides benefits/perks packages, free parking, & opportunities for career growth

**Applicants will be placed in the appropriate job title based on their experience and education** or Final candidate will be placed in the appropriate job title and salary based on experience and education. or Job title and salary will be based on qualifications and career ladder requirements.

Purpose:
Under the direction of the Crisis Clinician Supervisor, the Crisis Clinician Associate is responsible for providing clinical services to consumers experiencing a self-identified crisis. Primary responsibility is responding to crisis related situations from community professionals and persons. This includes, but is not limited to, answering questions, obtaining clinical information, scheduling outpatient evaluations, responding to telephone crisis, de-escalation, and documentation of all duties previously mentioned. 

Responsibilities:

• Successfully participate in and complete Crisis Clinician orientation process.
• Learn to manage a shift caseload safely and successfully, as assigned and coached by the Lead Clinician.
• Work with crisis leadership to develop assessment, de-escalation, documentation, and motivational interviewing skills.
• Learn to utilize the Electronic Medical Record to obtain relevant information and complete documentation.
• Provide supportive counseling to consumers to promote stability by utilizing a person centered, strength-based model of intervention.
• Work efficiently and independently in crisis setting.
• Support consumer and negotiate appropriate referral services.
• Consults with the Clinician II to establish disposition plans.
• Advocates for Consumer admission to Crisis Residential program when appropriate.
• Encourages Consumers to consider admission to Walk-In program for further support and assessment when appropriate.
• Meets documentation expectations and completes all required paperwork.
• Completes face to face crisis assessments.
• Responds to telephone calls from consumer(s), community, and natural supports.
• Manages crisis situations effectively using positive approaches.
• Participate in interdisciplinary activities such as trainings and staff meetings.
• Completes case reviews.
• Helps to manage and support the therapeutic milieu, including safety.