What are the responsibilities and job description for the Administrator On Duty position at UPMC?
An Administrator on Duty is accountable for proactively coordinating the activities of admission, discharge and transfer of patients thereby supporting throughput in the facility. AOD's provide direction to department leaders to ensure safe levels of staffing while maintaining efficient hospital throughput, while serving as a resource for all staff and is able to apply competent knowledge and skills to achieve quality outcomes. AOD's provide an interim leadership including but not limited to crisis management intervention as a representative of hospital administration. Channels pertinent patient/employee/department information to appropriate internal and external sources.
Responsibilities:
Leadership & Mentorship
- Mentor and precept student nurses, interns, graduate, and experienced nurses; develop new preceptors
- Model continuous learning and professional growth through education and knowledge sharing
- Share expertise across units and departments to strengthen team performance
Patient Care Coordination
- Oversee patient placement via Admission/Discharge/Transfer (ADT) process in collaboration with physicians and healthcare teams
- Apply critical thinking to advise providers, optimize care delivery, and maximize resource efficiency
- Identify hospital function issues and initiate corrective actions with leadership and administrative departments
- Maintain safe, efficient, and supportive environments for patients, families, staff, and visitors
Evidence-Based Practice
- Utilize research and evidence-based methods to improve patient throughput and quality of care
- Identify opportunities for capacity management and actively pursue quality improvement initiatives
Team Development & Workplace Culture
- Coach colleagues on cultural diversity, workplace respect, and impairment issues
- Build strong, positive relationships through mentoring, transparent communication, and recognition of contributions
- Demonstrate accountability in time management, safe work hours, and healthy lifestyle practices
- Extend trust by recognizing contributions and clarifying expectations
Organizational Leadership
- Partner with hospital administration to resolve patient and staff improvement opportunities
- Engage staff and stakeholders to enhance patient experience and hospital efficiency
- Adapt interpersonal styles to gain acceptance of ideas and support staff during transitions
- Represent the organization externally through professional and advocacy group participation