What are the responsibilities and job description for the Access Lead- Bethel Park, PA position at UPMC?
UPMC Vision Institute is seeking an Access Lead to support our team at 1300 Oxford Drive, Suite 1100, Bethel Park, PA 15102. In this role, you’ll help support daily patient access operations while providing guidance and leadership to the team to promote an efficient, welcoming experience for patients. This position offers a Monday through Friday schedule with no evenings or weekends and requires approximately 20% travel. If you are organized, customer-focused, and enjoy taking on a leadership role in a fast-paced healthcare environment, we encourage you to apply!
Responsibilities:
Responsibilities:
- Support and contribute to UPMC core values and guiding principles of Your Care. Our Commitment and abide by all UPMC departmental policies, procedures and goals in the process of performing all job responsibilities. Incorporates acts of dignity and respect in daily interactions.Serve as an advocate, resource, troubleshooter, and designated leader at specific work sites. Represents Management and is empowered to make decisions.Responsible for training new staff and orienting to department work area. Provide ongoing education and communication as necessary.Provide feedback on a regular basis to management about all personnel, department issues and concerns for areas of direct responsibility.Monitor patient flow and respond to changes in workload, patient volume, and staffing levels, planning services accordingly.Ensure precertification requirements have been met prior to treatment.Update patient demographic and insurance information in the system as necessary. Verify insurance benefit information with all available carriers via electronic verification system or telephone if not previously completed.Interact with the clinical staff and/or ancillary departments to resolve reimbursement issues.Advise the clinical staff of the need for a possible referral to a participating health care facility when appropriate.Works various revenue reports within established time frames. Takes action accordingly to ensure a successful billing process.*Performs in accordance with system-wide competencies/behaviors.*Performs other duties as assigned.
Salary : $1,000 - $1,000,000