Patient Care Technician Senior, Emergency Department

UPMC East is hiring a full-time Patient Care Technician Senior to help support the Emergency Department!

If you want the thrill of a fast-paced environment while being passionate about delivering the best care possible, answer your calling while building your career at UPMC. We offer various opportunities for personal skill-building, professional development, and continued education.

This full-time position will work 3, 12-hour rotating shifts each week with start times at 7am and 7pm. If you’re ready to take on new challenges, explore this Emergency Department opportunity with us today!

 Departmental Support & Professionalism

• Suggests and supports changes within the department.
• Assumes responsibility for assignments and views problems as challenges.
• Demonstrate awareness of behavior on the efficient functioning of the department.
• Supports department-based projects and quality initiatives.
• Establishes appropriate and effective communication with other departments.
• Establishes professional and respectful interpersonal relationships.
• Contributes to universal unit activities (e.g., responding to call lights, telephones, passing meal trays, transporting patients).
• Assure Patient Care & Clinical Duties
• Performs core nursing assistant responsibilities: ADLs (bathing, feeding, toileting, ambulating, turning, repositioning), vital signs, I&O, blood glucose, weights, specimen collection, Foley care.
• Performs advanced clinical tasks (based on department need):
  • Phlebotomy
  • 12-lead EKG
  • Simple dressings
  • Foley catheter insertion/removal
  • IV insertion/removal and dressing change
  • Bladder scan
  • Femoral hemostasis
  • Telemetry monitor application/reapplication
  • NG tube clamping/removal
  • Assists with physical, respiratory, and cardiopulmonary therapies.
  • Provides feedback to RN and reports changes in patient status.
  • Provides instruction to patients and families under RN direction.
  • May apply, monitor, and remove patient restraints per protocol.
  • Transports cardiac-monitored patients within the hospital.
  • May be present in rooms where medications are stored or transport medications between departments.

3. Documentation & Safety

• Strictly adheres to all policies and procedures related to patient care and hospital information.
• Complies with safety policies and standard precautions.
• Documents in the medical record according to established procedures.
• Cares for patients and self by supporting safety in the workplace.

4. Communication & Teamwork

• Demonstrates clear and effective communication with all members of the healthcare team.
• Demonstrates understanding of cultural diversity, horizontal violence, and impairment in health professions.
• Develops and maintains productive working relationships internally and externally.
• Demonstrates accountability, enthusiasm, motivation, and commitment to patients and colleagues.

5. Learning & Development

• Constructively receives feedback and direction.
• Identifies and communicates learning needs to the unit director or direct leader.
• Take action to improve knowledge, skills, and performance.
• Requests assistance in planning and prioritizing activities as needed.
• Participate in self-review and committee/project work.
• equipment malfunctions are reported to the appropriate department.

• High school diploma or equivalent. 

• Must also have either a) 2 years of general healthcare experience and meet requirements of Patient Care Technician title, OR b) 1 year of experience (defined above) and enrollment in PT/OT/PA program with completion of at least one clinical rotation, orc) 1 year of experience (defined above) and completion of a bachelor's degree in a health sciences field. 

• Annual completion of a professional contribution to be determined after hire.  

• Successful completion of patient care technician senior class. 

• Successful completion of basic information system training. 

• Microcomputer experience preferred. 

• Ability to effectively communicate both orally and in writing. 

• Nursing Student that has completed one clinical rotation preferred 

• Emergency Medical Technician (EMT) or Paramedic or currently enrolled in an EMT or Paramedic program preferred.  

• Successful completion of a basic arrhythmia course and annual competency required.

May, in the course of their duties, be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.

Licensure, Certifications, and Clearances:
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire ACLS preferred
CCMC required within 60 days of hire

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Comprehensive Crisis Management (CCMC)
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran