Service Coordinator / Receptionist

Job Summary
We are seeking a dynamic and organized Service Coordinator / Receptionist to join our team! This vital role combines front desk responsibilities with administrative support, ensuring smooth daily operations and exceptional customer service. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills. You will be the first point of contact for visitors and clients, manage appointment scheduling, handle incoming calls, and support office management tasks with enthusiasm and professionalism. This paid position offers an exciting opportunity to contribute to a welcoming environment while honing your administrative and customer service skills.

Responsibilities

• Greet visitors warmly, assist with check-in procedures, and direct them appropriately
• Manage manage phone calls, answer inquiries promptly, and route calls efficiently
• Schedule appointments using calendar management tools
• Maintain organized filing systems, perform data entry, and ensure accurate record keeping
• Handle correspondence via email, phone, and mail with professionalism and attention to detail
• Support office management tasks such as supply inventory, proofreading documents, and maintaining cleanliness
• Utilize computer skills such as google workspace and Shopmonkey
• Provide exceptional customer support by addressing client needs promptly and courteously
• Assist with clerical duties such as filing, photocopying, and document proofreading to ensure accuracy
• Support managing basic financial records and invoices
• Track and manage annual regulatory requirements, including permits, renewals, and associated fees (e.g., CUPA, EPA, and other applicable agencies
• Coordinate with management and regulatory agencies to gather required information and complete filings
• Conduct payroll processing and time tracking
• Ability to work independently and as part of a team
• Problem-solving and adaptability

Experience

• Previous office or administrative experience preferred, including clerical or receptionist roles (in automotive settings preferred)
• Strong payroll and time tracking experience (preferred)
• Experience handling multi-line phone systems and providing excellent phone etiquette
• Bilingual abilities are a plus to serve diverse client needs effectively (Preferred)
• Familiarity with office management tasks such as calendar management, data entry, filing, and proofreading
• Demonstrated organizational skills with the ability to prioritize tasks efficiently and manage time effectively

Join us in creating a welcoming environment where every visitor receives outstanding service! This role is perfect for someone eager to develop their administrative expertise while supporting a team dedicated to excellence.

Pay: $22.00 - $28.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Work Location: In person

Salary : $22 - $28