Quality Control

Primary Duties and Responsibilities:

• Perform testing and measurement of products to ensure compliance with Orchid Monroe, LLC and customer requirements.
• Conduct in-house calibration of instruments, maintain calibration schedules, and accurately document results in the calibration system and on instruments.
• Inspect and test incoming raw materials and components, including dimensional, chemical, and soft-magnetic properties.
• Perform internal product audits and ensure audit findings are addressed appropriately.
• Operate and maintain specialized testing equipment such as fluoroscopy machines, Epstein testers, and humidity chambers.
• Conduct customer-specific testing (e.g., phosphate thickness via XRF) in accordance with customer specifications.
• Properly document, contain, and control all non-conforming products, ensuring timely resolution.
• Maintain quality documentation and records in compliance with ISO/IATF requirements.
• Support PPAP submissions, engineering changes, and the validation of gauges and Control Plans/QRRs.
• Provide quality support to manufacturing operations, assisting in root cause analysis, problem-solving, and corrective/preventive actions.
• Participate in continuous improvement activities to enhance processes, reduce waste, and improve product reliability.
• Ensure the laboratory environment and equipment meet operational and cleanliness standards.
• Analyze and interpret test data, including statistical calculations (cpk, ppk, standard deviations, trends, etc.), and communicate results in clear, concise reports or presentations.
• Enforce compliance with safety regulations and promote a culture of workplace safety.
• Execute quality checks per Control Plans/QRRs and document objective evidence.
• Stop production if processes produce nonconforming product or waste.
• Validate gauges, initiate recalls when calibration issues are found, and ensure corrective actions.
• Control and quarantine nonconforming product, escalating to supervision and Quality Assurance as necessary.
• Maintain current knowledge of quality documentation, requesting updates or revisions when appropriate.
• Perform other related duties as assigned by supervision.

Qualifications:

• Education & Experience:
  
  
• Associate’s Degree in Quality, Engineering Technology, or related field; or equivalent work experience.
• Minimum of five (5) years of quality assurance experience in a manufacturing environment, preferably in metrology.
• ASQ Certified Quality Technician (CQT) strongly preferred.
• Technical Skills:
  
  
• Proficient in operating manual and DCC/CMM systems and vision measuring systems.
• Strong ability to interpret engineering drawings, with emphasis on GD&T and 3D datum structures.
• Advanced data analysis skills using Microsoft Excel or equivalent tools (e.g., cpk, ppk, SPC analysis).
• Solid math skills applicable to measurement, SPC, GD&T, and MSA.
• Knowledge of ISO 9001:2015 and IATF 16949:2016 standards.
• Communication Skills:
  
  
• Ability to read, write, and interpret technical content in English.
• Strong verbal and written communication skills for cross-functional collaboration.

• Other Requirements:
  
  
• Physical ability to work safely in a manufacturing and lab environment (standing, kneeling, lifting product, vision acuity for inspection, etc.).

• Work distribution: Lab (40%), Manufacturing Floor (20%), Desk/Computer (40%).

Diversity & Inclusion Statement 

UPG Electrical is an equal opportunity employer committed to a diverse and inclusive workforce.