What are the responsibilities and job description for the QA Engineer position at Upcoresolutions?
Position overview:
Our client is seeking - QA Engineer, this role oversees quality control stages throughout the production line, monitors key performance indicators, and collaborates with cross-functional teams to resolve quality issues.
The QA Engineer conducts root cause analysis, implements corrective actions, and drives continuous improvement initiatives to enhance product quality and customer satisfaction.
Key Responsibilities:
- Oversee quality control stages in production and monitor First Pass Yield (FPY) daily.
- Ensure each step of the manufacturing process adheres to quality standards and customer requirements.
- Work closely with QC inspectors to ensure inspection processes are effective and aligned with standards.
- Collaborate with cross-functional teams to address manufacturing defects and improve overall quality levels.
- Analyze data, lead team meetings, and develop solutions to eliminate or mitigate recurring issues.
- Track quality yield rates, identify trends, and implement corrective actions across all manufacturing plants.
- Respond promptly to customer complaints and ensure timely resolution to maintain customer satisfaction.
- Monitor KPIs related to quality, efficiency, and productivity, and work toward achieving defined goals.
- Collaborate with design teams to ensure product designs are compatible with manufacturing processes.
- Track and close 8D corrective actions.
- Lead and update PFMEA and PMP reports.
- Support QC functions as part of a collaborative team.
Qualifications:
- Bachelor's degree in Mechanical, Electrical, or Industrial Engineering or related field.
- Minimum 5 years in product engineering, including design, development, testing, and manufacturing processes.
- At least 2 years in a leadership role overseeing engineers or technicians.
- Technical Skills:
- Strong knowledge of ISO 9001 and IATF 16949 standards.
- Proficiency in Minitab and quality management tools.
- Ability to interpret technical drawings and specifications.
- Other Skills:
- Excellent problem-solving and root cause analysis abilities.
- Strong data analysis and reporting skills.
- Effective communication and leadership skills to drive quality initiatives.
- Project management experience with ability to prioritize and meet deadlines.
Preferred Qualifications:
- CQE certification or equivalent.
- Experience with SMT/FA manufacturing processes.
- Familiarity with Lean Six Sigma principles.
Working Conditions:
- Combination of office and production floor environment.
- Requires standing and walking for extended periods during inspections.
- Occasional lifting of materials up to 25 lbs.
- Occasional travel for supplier audits and quality reviews.
- Exposure to manufacturing noise and machinery; appropriate PPE provided.
Benefits:
- Health, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and holidays.