Financial Aid Officer

The UNM-Valencia Financial Aid Office is seeking a student-centered Financial Aid Officer to support students and families.

The successful candidate will guide students and families on financial aid options, eligibility, applications, verification, scholarships, work-study, and satisfactory academic progress. This position evaluates, approves, and awards aid in accordance with federal, state, and institutional regulations; reviews files and documentation; monitors academic progress; and adjudicates appeals. The Financial Aid Officer also maintains accurate records, supports reports and compliance tasks, assists with assigned programs, and collaborates with EMSS and campus partners to promote access, persistence, and completion.

Located about 30 miles south of Albuquerque in rural Valencia county, the University of New Mexico-Valencia Campus is a two-year branch campus of the University of New Mexico which functions as a community college in the region and is designated a Hispanic Serving Institution.  With an emphasis on teaching excellence, Valencia Campus offers academic transfer programs, technical vocational programs, Adult Basic Education, and Dual Credit High School/College courses to Valencia and Socorro Counties.  The faculty and staff serve a student body of approximately 1,900 students per semester. UNM has earned the platinum-level distinction from FamilyFriendlyNM.org for its workplace policies.

See the Position Description for additional information.

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
• All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.

High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Comprehensive knowledge of federal, state, and institutional financial aid programs, regulations, and policies
• Strong technical skills and experience with a variety of software solutions including Microsoft Office and the Banner system or similar software
• Demonstrated commitment to serving diverse, rural, first-generation, and underserved students and families
• Experience with direct high level customer service
• Knowledge of Federal Work-Study/student employment processes
• Bilingual English/Spanish communication skills

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.