What are the responsibilities and job description for the PC TECH SUPPORT position at UNM Sandoval Regional Medical Center?
Compensation Disclaimer
Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.
Department: IT - SRMC Support
FTE: 1.00
Full Time
Shift: Days
Position Summary:
Provide PC workstation support to the computer user population. Assume responsibility for the installation and correction of hardware and software problems at the end-user level. Ensures adherence to Hospital and Departmental Policies and Procedures. No patient care assignment.
Detailed Responsibilities:
Education:
Essential:
Education specialization:
Essential:
Computer science, electronics or related field 2 years directly related experience
Nonessential:
3 years directly related experience
Credentials:
Essential:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.
Essential:
Working conditions:
Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.
Department: IT - SRMC Support
FTE: 1.00
Full Time
Shift: Days
Position Summary:
Provide PC workstation support to the computer user population. Assume responsibility for the installation and correction of hardware and software problems at the end-user level. Ensures adherence to Hospital and Departmental Policies and Procedures. No patient care assignment.
Detailed Responsibilities:
- STANDARDIZATION - Participate in the Hospitals hardware and software standardization efforts as appropriate and assigned
- INSTALLATION - Responsible for the installation and implementation of PC and Workstation systems as they pertain to PC's
- ASSIST - Assist PC and Workstation users with hardware/software and network problems as they pertain to PC's
- ASSIST - Responsible for assisting in the implementation of the client side of PC Client/Server applications
- DOCUMENT - Prepare documentation for computer programs modified and developed
- ASSEMBLE - Ability to completely disassemble and reassemble PC hardware with minimal assistance
- ASSIST - Provide assistance to IT Analysts in finding suitable resolutions to hardware and software problems
- MAINTENANCE - Assist in the care and maintenance of department facilities, equipment, and supplies
- DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
Education:
Essential:
- Vocational or Technical
- Bachelor's Degree
Education specialization:
- Related - Post High School
- Related Discipline
Essential:
Computer science, electronics or related field 2 years directly related experience
Nonessential:
3 years directly related experience
Credentials:
Essential:
- Not Applicable/Not Required
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.
Essential:
Working conditions:
- Minor Hazard - physical risks, dirt, dust, fumes, noise
- Tuberculosis testing is completed upon hire and additionally as required