What are the responsibilities and job description for the Patient Support Representative position at UNLV Health?

The Patient Support Representative (PSR) receives incoming phone calls for clinic appointments from patients, nursing staff, and physicians. Responsible for the complete and accurate processing of appointment scheduling, pre-registration, insurance verification, and pre-authorization.

Candidates must be legally authorized to work in the United States. Please Note: UNLV Health does not provide employment sponsorships or sponsorship transfers for any positions.

ADVANTAGES OF WORKING FOR UNLV HEALTH

Clinic Hours are Monday through Friday, 8AM to 5PM (actual scheduled hours may vary depending on business needs)
12 Paid Holidays per year, starting your first day of employment
20 PTO days per year
3% 401K Contribution, even if you do not contribute (after 90 days of employment)
Medical, Dental, and Vision benefits that start the first of the month following your start date

Educational Requirements

High School Diploma or equivalency

Qualifications

1 year healthcare experience and/or 1 year customer service experience
Bilingual English/Spanish preferred
Ability to type 30 WPM
Proficient with computers and related applications
Must possess the following skills: Above Average Verbal and Written communication
Medical Terminology, MS Word, MS Excel

Physical requirements

May include standing, sitting, and/or walking for extended periods
May include performing repetitive tasks
May include working with challenging patients and clients
May include lifting up to 25 pounds

UNLV Health will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, or any other category protected by law.

If you have any questions about our interview and hiring procedures, please contact Recruitment at healthjobs@medicine.unlv.edu

Salary : $16 - $20

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