What are the responsibilities and job description for the Service Dispatcher position at Unlimited Service Group?
Description
Position at Hi Tech
Service Dispatcher
Please note: This is a full-time, in person position located at our Las Vegas office -
1840 Stella Lake Street, Las Vegas, NV 89106
Hours are Mon-Fri 7:30AM-4PM
Pay Range: $18.00-$25.00 Full time
Overview
Hi-Tech Commercial Service is looking for a Service Dispatcher to join our team in Las Vegas, NV.
Essential Responsibilities
- Establish courteous and professional relationships with all customers, vendors, manufacturers and co-workers.
- Demonstrate the ability to dispatch calls in an organized customer centered approach.
- Manages all calls and updates with our service partners and clients. Updates all actions regarding managed service calls routinely throughout the shift.
- Maintain up-to-date records of parts and job status on dispatch boards.
- Follows all company credit procedures for billing and COD calls.
- Follows all manufacturer authorization procedures prior to work being done
- To successfully perform this job, and individual must be able to perform each essential job functions and other assigned duties that may be assigned in the course of work and business.
Qualifications
- 1-2 years of customer service experience in a related field
- Knowledge of dispatch systems or logistics
- Demonstrates the ability to work as a team
- Outstanding organizational and multitasking skills
- Fast data entry
- Experience working with Microsoft Office programs
- Strong active listening and communication skills
- Completion of a satisfactory background check and drug screen is required.
- Must be at least 18 years of age.
Benefits of Joining Our Team
- Medical, dental, and vision insurance coverage
- Optional short term disability coverage
- Company paid, long-term disability and life insurance coverage.
- Paid time off for vacations and holidays
- 401(k) Retirement plan with company match
- Competitive starting hourly rate
Hi-Tech Commercial Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Salary : $18 - $25
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