Director of Compliance

The Director of Compliance is responsible for leading the organization’s insurance regulatory compliance framework. This role oversees all activities related to state licensing, regulatory registrations, certifications, permits, regulatory filings, and appointment management across insurance operations.

The Director of Compliance works closely with the Chief Compliance Officer to ensure the organization maintains full compliance with federal and state regulations, including requirements related to Franchise operations, Property & Casualty operations, Affordable Care Act, Medicare Advantage, HIPAA Privacy & Data Security, as well as other insurance products. This role will also oversee regulatory reporting and filings required by state Departments of Insurance.

This position serves as a strategic partner to executive leadership and operational teams to maintain regulatory integrity, strengthen internal compliance controls, and support continued business expansion. Over time, this role is expected to develop into a succession path for the Chief Compliance Officer position, assuming broader leadership responsibilities for the enterprise compliance function.

• Work closely with the Chief Compliance Officer to strengthen the organization’s overall compliance and regulatory risk management program.
• Serve as a key leader within the compliance function and support succession planning for broader compliance leadership responsibilities.
• Support the development and implementation of enterprise compliance policies, governance frameworks, and regulatory oversight processes.
• Lead the organization’s compliance efforts related to insurance regulatory requirements, with primary focus on Property & Casualty operations and applicable Medicare and ACA-related products.
• Ensure the organization, its franchise owners, agencies, and licensed insurance agents, operate in compliance with applicable state and federal insurance laws and regulations.
• Monitor regulatory developments and ensure operational processes are updated to maintain compliance with evolving insurance and franchisor regulations.
• Oversee state licensing activities, including entity and producer licensing, registrations, certifications, permits, and regulatory filings across multiple jurisdictions, with emphasis on Florida and Texas.
• Manage producer and entity appointment processes, ensuring timely filings, renewals, and terminations in accordance with state Department of Insurance requirements.
• Ensure franchise owners and agents maintain required insurance licenses, appointments, contracts, certifications, and continuing education requirements to legally sell and service insurance products.
• Establish processes to monitor licensing compliance across the organization’s distribution network of franchise locations and agents.
• Maintain accurate records and documentation to support regulatory reporting, licensing compliance, and audit readiness.
• Identify, assess, and mitigate regulatory and operational compliance risks associated with licensing, appointments, franchise operations, and insurance distribution.
• Conduct periodic compliance risk assessments and collaborate with internal stakeholders
• Develop and maintain compliance monitoring and internal control processes to ensure ongoing adherence to regulatory requirements and organizational policies.
• Partner with Operations, HR, Legal, and executive leadership to ensure regulatory requirements are integrated into operational processes across the organization.
• Provide guidance to franchise owners, agency leadership, and internal teams regarding licensing requirements, regulatory obligations, and compliance best practices.
• Assist in developing policies, procedures, and compliance training programs to reinforce regulatory compliance across the organization’s franchise and agency network.
• Support business expansion initiatives by ensuring compliance requirements are met when entering new states, launching new insurance products, or expanding franchise operations.
• Assist in investigations and resolution of compliance-related issues.
• Ensure non-resident, out-of-state licenses meet all applicable state requirements and regulations.
• Respond to annual Medicare Advantage compliance reviews as required by carriers.
• Review marketing and communications materials to ensure compliance and prevent misleading or non-compliant messaging.
• Support the development and delivery of compliance training programs (Medicare, FWA, HIPAA, Ethics).
• Perform other duties as assigned.

Education:

• Bachelor’s Degree (Business, Risk Management, Finance, or related field),
• Florida 2-20 (P&C) or 2-15 (Life & Health license – preferred.

Experience:

• 1 – 3 years in insurance, compliance, or related fields
• Experience with insurance operations (P&C, Medicare Advantage, ACA) highly desirable
• Understanding of insurance agency workflow.

Skills:

• Attention to detail and accuracy
• Knowledge of regulatory frameworks
• Excellent Analytical, audit skills and problem-solving skills
• Strong organizational ability
• Clear communication and training capabilities
• Ability to handle sensitive confidential information
• High ethical standards and integrity.
• Bilingual (English & Spanish) – English proficiency required.

Salary : $80,000 - $120,000