What are the responsibilities and job description for the Product Manager – Consumer Banking position at Univest?
Overview
Join our dynamic team at Univest, where we are committed to delivering exceptional banking products and services. We are looking for a passionate and strategic Product Manager - Consumer Banking to drive growth and innovation in our Consumer Banking Team.
Univest provides a comprehensive benefits package, including health insurance (medical, dental, and vision), a 401(k)-retirement plan with employer matching, paid time off, short-term disability, paid holidays, quarterly commissions, company-paid life insurance, supplemental insurances, tuition reimbursement, employee wellness programs, loan product discounts, and professional development training.
Responsibilities
Serves as a primary subject matter expert for the consumer customer, products, and experience.
Continuously evaluates the consumer banking market dynamics, trends, risks, and opportunities.
Understands the competitive environment including capabilities, positioning, strengths, and weaknesses.
Actively manages select consumer products including deposit products emphasizing growth optimization, product development and commercialization.
Develops and maintains customer profiles and personas to inform strategic product decisions.
Defines product strategies including product promotion and positioning to drive growth through customer acquisition and relationship depth programs.
Maintains product roadmap and backlog informed by voice of customer and voice of sales input.
Recommends product enhancements / new products and creates business case justification.
Determines pricing strategy to ensure growth and financial objectives are achieved.
Seeks to collaborate with internal partners including consumer leadership, training, financial center staff, operations, marketing, and risk management.
Strategizes with sales partners to develop sales campaigns and product growth initiatives.
Engages partners including vendors to coordinates the resolution of product related issues.
Develops bank employee or customer training materials for products managed.
Accountable for compliance with laws and regulations that apply to this position including the Univest Code of Conduct.
Perform other duties as assigned.
Qualifications
Minimum of 5-7 years of experience in product management within the digital / consumer segment.
Bachelor’s degree or equivalent work experience in related area desired.
Deep and current knowledge of consumer segments, depository and payment needs along with common product solutions.
Demonstrated experience developing programs to drive customer acquisition and relationship depth.
Willing to take ownership of both issues and opportunities ensuring an optimal customer experience.
Goal-oriented strategic thinker with the ability to build relationships and influence outcomes.
Naturally curious with a customer centric approach to solutioning problems.
Comfortable making decisions utilizing a combination of data and business acumen.
Operates within Univest’s risk appetite and avoids risks that we cannot understand or mitigate.
PC experience, specifically in Excel, Word, and Outlook desired.
Wage Range
The salary for this position starts from $100,000
Univest Offers a Comprehensive Benefits Package That Includes
#Univest
An Equal Opportunity Employer. Univest does not discriminate against any applicant for employment because of race, color, religion, religious creed, ancestry, national origin, age, sex, disability or protected veteran status.
Join our dynamic team at Univest, where we are committed to delivering exceptional banking products and services. We are looking for a passionate and strategic Product Manager - Consumer Banking to drive growth and innovation in our Consumer Banking Team.
Univest provides a comprehensive benefits package, including health insurance (medical, dental, and vision), a 401(k)-retirement plan with employer matching, paid time off, short-term disability, paid holidays, quarterly commissions, company-paid life insurance, supplemental insurances, tuition reimbursement, employee wellness programs, loan product discounts, and professional development training.
Responsibilities
Serves as a primary subject matter expert for the consumer customer, products, and experience.
Continuously evaluates the consumer banking market dynamics, trends, risks, and opportunities.
Understands the competitive environment including capabilities, positioning, strengths, and weaknesses.
Actively manages select consumer products including deposit products emphasizing growth optimization, product development and commercialization.
Develops and maintains customer profiles and personas to inform strategic product decisions.
Defines product strategies including product promotion and positioning to drive growth through customer acquisition and relationship depth programs.
Maintains product roadmap and backlog informed by voice of customer and voice of sales input.
Recommends product enhancements / new products and creates business case justification.
Determines pricing strategy to ensure growth and financial objectives are achieved.
Seeks to collaborate with internal partners including consumer leadership, training, financial center staff, operations, marketing, and risk management.
Strategizes with sales partners to develop sales campaigns and product growth initiatives.
Engages partners including vendors to coordinates the resolution of product related issues.
Develops bank employee or customer training materials for products managed.
Accountable for compliance with laws and regulations that apply to this position including the Univest Code of Conduct.
Perform other duties as assigned.
Qualifications
Minimum of 5-7 years of experience in product management within the digital / consumer segment.
Bachelor’s degree or equivalent work experience in related area desired.
Deep and current knowledge of consumer segments, depository and payment needs along with common product solutions.
Demonstrated experience developing programs to drive customer acquisition and relationship depth.
Willing to take ownership of both issues and opportunities ensuring an optimal customer experience.
Goal-oriented strategic thinker with the ability to build relationships and influence outcomes.
Naturally curious with a customer centric approach to solutioning problems.
Comfortable making decisions utilizing a combination of data and business acumen.
Operates within Univest’s risk appetite and avoids risks that we cannot understand or mitigate.
PC experience, specifically in Excel, Word, and Outlook desired.
Wage Range
The salary for this position starts from $100,000
Univest Offers a Comprehensive Benefits Package That Includes
- Health Insurance: Medical, dental and vision coverage (single or family; begins the first of the month following start date)
- Retirement Plan: Participation in 401(k) plan with up to a 3% employer match after 6 months of employment
- Paid Time Off (PTO): 15 days annually (prorated your first year)
- Short Term Disability: 10 days annually of sick time with a doctors note (prorated your first year)
- Holiday Time Off: 11 paid holidays
- Commissions: paid quarterly based on individual and team production
- We offer company paid life insurance: as well as other supplemental insurances
- Tuition reimbursement
- Employee Wellness programs: including fitness club discounts and fitness tracker discounts/ annual reimbursement
- Discounts: on loan products
- Professional development trainings
#Univest
An Equal Opportunity Employer. Univest does not discriminate against any applicant for employment because of race, color, religion, religious creed, ancestry, national origin, age, sex, disability or protected veteran status.
Salary : $100,000