Assistant Director, Advancement Information Systems

*Resume and Cover Letter Required *

Reporting to the Executive Director of Advancement Information Systems, the Assistant Director oversees the day-to-day operation of the Advancement Constituent relationship Management (CRM) system of record. In addition, the Assistant Director performs business analysis services and provides user and technical support for the 600 users of advancement software and services. Business analysis includes the analysis and optimization of business work flows supporting of each Consortium institution The objective of the business analysis function will be to develop the requirements, develop and implement plans, and manage IT software development, services and solution implementation to address the business function requirements. The IT support function includes computer and software analysis, configuration, programming, database maintenance, long-range planning for software usage and upgrades, and systems management of the Advancement CRM. This position will also supervise three Systems Analysts, one Trainer and two Data Analyst. This position will be an internal lead/coordinator for change management for the CRM as well as the liaison for data exchange including standards and process optimization.

Physical Demands:

Traditional office environment with majority of time spent using a computer.

Preferences:

At least seven years of experience in software support and database -management, including at least five years of experience with Salesforce or other cloud based CRM solutions, MuleSoft or other data exchange tools relational database structures, and UNIX and Windows operating systems and at least 3 years of supervisory experience.

-At least 3 years experience with data exchange tools, APIs, and enterprise data matching

-Business Analysis knowledge to include firsthand knowledge of the fundraising business.

-Technical knowledge to include, relational database management such as Oracle, client/server environment, and UNIX and Windows operating systems.

-Ability to manage multiple tasks and multiple priorities, set priorities and deadlines.

-Excellent communications skills.

-Ability to effectively communicate with team and customers in a fast-paced environment is a necessity.

-Technical knowledge to include developing/maintaining applications that interface/integrate with a cloud based CRM.

-Ability to perform multiple tasks, set priorities and meet deadlines.

-Ability to work both independently and as part of a team.

-Excellent interpersonal and communication skills.

-A strong command of the English language.

Minimum Qualifications

Education: Bachelor’s degree from an accredited college or university. Experience: Seven (7) years of professional information technology experience. Two (2) years of experience supervising or managing professional staff. Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education. Knowledge of tools and technology utilized to support instruction. Skill in oral and written communication. Skill in the use of Google Office products. Ability to perform multiple tasks, set priorities, and meet deadlines. Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community.

Additional Job Details

Required Application Materials: Resume and Cover Letter

Best Consideration Date: 3/18/2025

Posting Close Date: NA

Open Until Filled: Yes

Financial Disclosure Required

No

For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.

Department

VPUR-Development Alumni Information System

Worker Sub-Type

Staff Regular

Salary Range

$123,100 - $147,720

Benefits Summary

For more information on Regular Exempt benefits, select this link.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Employment Eligibility

The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.

EEO/AA Statement

The University of Maryland, College Park is an Equal Opportunity/Affirmative Action Employer; all qualified applicants, including veterans and people with disabilities, will receive consideration for employment. UMD is actively engaged in recruiting, hiring, and promoting underrepresented communities. Please read the entire University of Maryland Equal Employment Opportunity and Affirmative Action Statement of Policy.

Women, Minorities, Disabled, Veterans, and LGBTQ Welcome!

Diversity Statement

The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

Title IX Non-Discrimination Notice

The University of Maryland (UMD) does not discriminate on the basis of sex, gender identity or expression, sexual orientation, race, color religion, national origin, ethnicity, physical or mental disability, protected veteran status, age, genetic information or any other characteristic protected by law in its programs and activities. Specifically, Title IX prohibits discrimination on the basis of sex in UMD programs and activities, including with respect to admission and employment.

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