Social Worker - Village View NORC (62450)

University Settlement partners with 40,000 New Yorkers in Lower Manhattan and Brooklyn every year to build on our collective strengths as we achieve healthy, stable, and remarkable lives. For nearly 140 years, we’ve fought poverty and systemic inequality by building highly effective social services in collaboration with our neighbors. Established in 1886 as the first Settlement House in the United States, we bring the values of that movement into the 21st century by meeting New Yorkers where they live, listening deeply to all perspectives, and creating space for responsive cooperation.  

Joining with our neighbors to make stable foundations where people of all ages can grow and pursue their dreams, we build community strength. We infuse a commitment to civic engagement, equality, and communal action into each of our programs, which include early childhood education, youth development, healthy aging, mental health and wellness, English classes for adult immigrants, community centers, and the arts.   

University Settlement Village View NORC offers a robust menu of services to a diverse population of Village View residents aged 60 and older.  The multi-service program provides case assistance, health and wellness activities, recreational and educational activities. 

Established older adults program provides comprehensive services to the diverse population of the Lower East Side.  These services incorporate the Department for the Aging Health and Wellness model into the daily activities.  Services include congregate and homebound meals, case assistance, social and recreational activities. Ongoing training and professional supervision provided.

Responsibilities:

• Perform intake, on-going assessment, and develop individualized, goal-oriented service plans to ensure that participants remain healthy, in their homes, and receive the social, recreational, and health services they need.
• Provide outreach, information, case assistance, entitlement evaluation, referrals and advocacy
• Link services to homebound and at-risk older adults to promote successful community living.
• Provide crisis intervention and counseling as needed.
• Coordinate and bridge services and case conferences and ensure seamless service delivery.
• Document services provided to clients in writing (hard files and web-based case management system); keep client files up to date; provide regular statistical reporting on outcomes.
• Coordinate with LEARN staff for quality control and integration of services
• Assist in designing documents or forms for record-keeping and outreach purposes; assist in program planning and evaluation
• Assist with program activities
• Complete data entry into NYC Aging database system and Salesforce daily, weekly and monthly
• Participate in team meetings and coalition meetings
• Attend professional development trainings
• Keep up-to-date on all information and resources pertaining to older adults
• Collaborate with program staff and supervisors in a professional manner
• Other duties as assigned by program director

Qualifications:

• Master’s degree in Social Work, LMSW preferred
• At least one to two years of experience or more working with older adults preferred
• Strong interpersonal skills including tact, diplomacy, patience, and professionalism
• Working knowledge of social theories and practices
• Social perceptiveness and empathy
• Ability to build and maintain professional helping relationships
•  Ability to relate and communicate with diverse population and groups
• Resilience along with ability to assess situations
• Excellent skills in Microsoft Office
• Must have strong attention to detail and able to work independently
• Must demonstrate strong commitment to working in a multi-cultural environment
• Demonstrated ability to engage hard to reach populations
• Excellent verbal and written skills required
• Extensive knowledge of benefits programs and advocacy skills required
• Bilingual required in Cantonese and/or Mandarin
• Will be required to obtain CPR/AED certification upon hire

Work Schedule: Full time, Monday - Friday, 9:00am - 5:00pm, 35 hours per week 

We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.  

Salary : $59,594 - $60,474