Demo

Patient Service Rep

University Physicians' Association
Knoxville, TN Full Time
POSTED ON 12/12/2025
AVAILABLE BEFORE 2/12/2026

Description

Seeking qualified applicants for a full-time Patient Service Representative (PSR) position for a primary care office in Hardin Valley.


Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.

  • Greet patients in friendly and timely manner
  • Ensure that patients complete necessary forms required for the electronic health record and billing office
  • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
  • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
  • Answer patient inquiries regarding patient registration information or billing questions
  • Refers patient inquiries regarding medical care or treatment to medical assistant or physician
  • Schedules patients with appropriate physician
  • Document scanning into electronic health record
  • Other duties as assigned

Full benefit package available - Including PTO, Medical, Dental, Vision, STD, LTD, Critical Illness, 401(k), Life Insurance, EAP, and more!

Requirements

6-months to 1-year previous medical experience.


Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.

Salary.com Estimation for Patient Service Rep in Knoxville, TN
$31,453 to $38,458
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