What are the responsibilities and job description for the Part - Time Leasing Consultant position at University Partners?
About University Partners
University Partners is a leading student housing management company that takes pride in creating welcoming, well-run communities where students can thrive. Our Leasing Consultants are problem solvers, relationship builders, and the heartbeat of our properties.
Job Purpose
Each Leasing Consultant plays a key role in marketing, resident relations, and leasing success. This position is responsible for engaging prospective residents, assisting current residents, and coordinating renewals to meet occupancy goals. Leasing Consultants are often the first impression of our communities—your energy and service can make or break a prospect’s decision. Training includes Fair Housing, closing techniques, and effective communication strategies.
Primary Duties & Responsibilities
We know this role isn’t for the faint of heart—it’s fast-paced, people-heavy, and often includes evenings and weekends. But if you thrive in a hands-on environment, love helping students find their home away from home, and can turn “just looking” into “where do I sign,” you’ll fit right in.
University Partners is a leading student housing management company that takes pride in creating welcoming, well-run communities where students can thrive. Our Leasing Consultants are problem solvers, relationship builders, and the heartbeat of our properties.
Job Purpose
Each Leasing Consultant plays a key role in marketing, resident relations, and leasing success. This position is responsible for engaging prospective residents, assisting current residents, and coordinating renewals to meet occupancy goals. Leasing Consultants are often the first impression of our communities—your energy and service can make or break a prospect’s decision. Training includes Fair Housing, closing techniques, and effective communication strategies.
Primary Duties & Responsibilities
- Provide excellent service to all residents, prospects, and visitors
- Effectively lease apartments in alignment with occupancy and revenue goals
- Follow Fair Housing Standards at all times
- Conduct outside marketing efforts under leadership direction
- Process applications, credit/background checks, and lease documents accurately
- Prepare units for move-in and complete inspections
- Manage resident follow-up, renewals, and retention initiatives
- Complete daily office operations and support property management needs
- Open/close leasing office; perform daily “marketing inspections” of model units and amenities
- Answer all phone calls, emails, and messages promptly and professionally
- Inspect signage, banners, and marketing materials
- Maintain cleanliness of the leasing office/clubroom; restock refreshments
- Greet prospects, conduct tours, and facilitate the leasing process from start to finish
- Maintain guest cards and follow up with prospects via email and phone within 24 hours
- Enter prospect and applicant data into Entrata; follow up on incomplete files
- Coordinate completed lease files for review and approval
- Enter and monitor work orders, ensuring timely completion and resident follow-up
- Archive inactive leads; ensure Entrata records are accurate and updated
- Conduct outside marketing and competitor research
- Complete audits of lease files and database accuracy
- Stay current on local rental rates, specials, and features to support effective sales conversations
- Assist with roommate matching and move-in coordination
- Communicate maintenance needs during the Turn process
- Verify move-in documents, parking decals, gate codes, and utility setup
- Confirm resident contact and demographic information in Entrata
- Professional, energetic, and customer-focused attitude
- Sales, leasing, marketing, or hospitality experience preferred
- Excellent communication and negotiation skills
- Organized, detail-oriented, and able to multitask in a fast-paced environment
- Proficient in Microsoft Office; Entrata experience preferred
- Able to work evenings, weekends, and peak periods (especially during move-ins)
- Bachelor’s degree preferred; high school diploma or GED required
- 1–3 months of related experience or equivalent combination of education and experience
- Work may occur in both office and outdoor environments with changing weather
- Regular walking, standing, light lifting (under 25 lbs), and occasional climbing or kneeling required
- Must be able to travel locally for marketing or property events
- This position does not supervise others
We know this role isn’t for the faint of heart—it’s fast-paced, people-heavy, and often includes evenings and weekends. But if you thrive in a hands-on environment, love helping students find their home away from home, and can turn “just looking” into “where do I sign,” you’ll fit right in.