What are the responsibilities and job description for the Maintenance Technician - Student Housing position at University Partners?
About University Partners
University Partners is a leading owner, operator, and manager of student housing communities across the United States, overseeing more than 25,000 beds nationwide. We are committed to delivering exceptional resident experiences through strong operations, high standards, and a team-first culture.
Position Summary
The Maintenance Technician supports the day-to-day physical operations of the community, ensuring a clean, safe, and well-maintained environment for residents and guests. This role is responsible for completing service requests, assisting with turns, maintaining common areas, and delivering excellent customer service.
Responsibilities
This role operates in both indoor and outdoor environments and may be exposed to changing weather conditions, mechanical equipment, electrical systems, chemicals, odors, noise, heights, and confined spaces. Physical activity includes frequent walking and standing, lifting over 10 lbs, climbing, bending, and reaching.
If you are dependable, hands-on, and take pride in maintaining high standards, we encourage you to apply and join a team that values operational excellence and resident satisfaction.
University Partners is a leading owner, operator, and manager of student housing communities across the United States, overseeing more than 25,000 beds nationwide. We are committed to delivering exceptional resident experiences through strong operations, high standards, and a team-first culture.
Position Summary
The Maintenance Technician supports the day-to-day physical operations of the community, ensuring a clean, safe, and well-maintained environment for residents and guests. This role is responsible for completing service requests, assisting with turns, maintaining common areas, and delivering excellent customer service.
Responsibilities
- Provide outstanding customer service to residents, guests, vendors, and team members
- Complete routine service requests within 24 hours as directed by the Maintenance Supervisor
- Walk common areas daily before 9 am to inspect for cleanliness, safety concerns, and maintenance issues
- Maintain the shop, tools, and storage areas according to company policy
- Assist with trash pickup, breezeway cleanliness, and enforcement of community standards
- Support make-ready process in accordance with the turn schedule, including vendor lock installation within 24 hours of key return
- Complete turnkey checklists and obtain Maintenance Supervisor approval prior to and after work completion
- Change out vendor locks once units are leased and move-ins are scheduled, documenting in required systems
- Assist vendors during turn and communicate progress or concerns to the Maintenance Supervisor
- Complete unit punch items as directed
- Perform pool maintenance and chemical logging in accordance with local code, when applicable
- Maintain required safety logs (MSDS, OSHA, EPA) and stay current on compliance updates
- Participate in preventative maintenance activities, including monthly inspections and quarterly filter changes
- Inspect units for safety concerns, mold, and HVAC operation during scheduled inspections
- Maintain accurate timekeeping and obtain approval for overtime as required
- Participate in rotating on-call coverage, including evenings, weekends, and holidays
- Attend monthly safety meetings and contribute to continuous improvement efforts
- Communicate supply and inventory needs to the Maintenance Supervisor
- High school diploma or GED required
- 1–3 months of related maintenance experience or equivalent combination of education and experience
- Working knowledge of electrical, plumbing, HVAC, and basic construction
- Certified HVAC as required
- Valid driver’s license and proof of insurance
- Must have own tools
- Ability to read, write, and communicate effectively
- Strong customer service skills and professional demeanor
- Organized, detail-oriented, and able to manage multiple priorities
- Ability to work independently while also contributing as part of a team
- Ability to lift and carry heavy loads, climb ladders, and work in confined or elevated spaces
- Ability to work weekends, overtime, and participate in on-call rotation as required
This role operates in both indoor and outdoor environments and may be exposed to changing weather conditions, mechanical equipment, electrical systems, chemicals, odors, noise, heights, and confined spaces. Physical activity includes frequent walking and standing, lifting over 10 lbs, climbing, bending, and reaching.
If you are dependable, hands-on, and take pride in maintaining high standards, we encourage you to apply and join a team that values operational excellence and resident satisfaction.