Groundskeeper/Porter - Student Housing

Job Purpose

Many of the larger communities will have a dedicated Groundskeeper who is responsible for maintaining all common areas and the grounds of each community in clean condition at all times. The Groundskeeper will also perform any minor landscaping duties that the landscaping contractor does not include in their responsibilities.

Primary Duties & Responsibilities

Will always include those specifically assigned by the immediate supervisor

• Providing excellent service to residents, guests, employees and contractors
• Cleaning and monitoring trash receptacle locations on property
• Cleaning all amenity areas including the clubhouse, model apartment, pool, sport courts and restrooms
• Clearing and removing debris from community grounds, breezeways and amenity areas
• Completing and assisting with minor work orders as directed by the Maintenance Supervisor
• Delivering resident correspondence and packages to units as requested
  
  

Daily/Weekly

Meetings: Meet with Maintenance Supervisor daily to review work orders and assignments. Communicate all maintenance concerns. Expect to receive a daily list of assignments and direction from Maintenance Supervisor.

Timekeeping: Keep a record of hours utilizing company provided forms/software. Obtain authorization to work overtime from Maintenance Supervisor or Community Manager.

Common Area Inspection/Pick-up: Pickup debris and pet waste and perform inspection of all areas daily, before the office is open for business. Always be diligent to look for maintenance issues.

Grounds Maintenance: Per schedule provided by Maintenance Supervisor, keep grounds maintained and free of debris. Always be diligent to look for maintenance issues.

Trash: Maintain trash receptacles to be clean and clear, always available for residents. Any back-ups, overflows, or malfunctions should be reported to Maintenance Supervisor or Community Manager immediately. Assist with City pick up, when necessary.

Pressure Washing: At direction of Maintenance Supervisor, perform pressure

washing of common areas, walks and buildings.

Custodial/Cleaning: At direction of Maintenance Supervisor, perform sweeping, mopping, vacuuming, trash removal and other cleaning in interior common areas and units.

Workorders: Complete minor workorders as directed. Ensure 24-hour response policy.

Breezeway Cleanliness: Enforce trash standards on property. Report violations to Maintenance Supervisor so notices to residents can be issued.

Pool Maintenance: At the direction of Maintenance Supervisor, log and maintain pool chemicals daily, according to local code.

Logs: At direction of Maintenance Supervisor, maintain MSDS/OSHA/EPA logs in shop and office. Keep abreast of changes to MSDS sheets.

Maintenance Inventory: Inform Maintenance Supervisor of supplies needed.

Weekend Coverage: Per schedule provided by Maintenance Supervisor, provide coverage of common areas on weekends and Saturday afternoon cleans.

Monthly/Ongoing

Scheduled Inspections: Review Preventative Maintenance Calendar on monthly basis. At the direction of the Maintenance Supervisor, perform following duties on a monthly basis:

• Landscape walk with Maintenance Supervisor
• Breezeway Inspections
• Safety and Trip Hazard Inspections
  
  

Monthly Safety Meeting: Attend a monthly safety meeting to stay informed of safety regulations and changes. Utilize meeting to communicate problems and get direction on better ways of doing things and improved cost control.

Equipment Inventory: Ensure proper equipment is kept in inventory. Report missing/broken equipment immediately to Maintenance Supervisor. Assist in the verification of inventory as directed. Advise Maintenance Supervisor of any needed equipment/supplies.

Education: Keep Maintenance Supervisor updated on education and certification needs. Ensure and required licenses and certifications are kept current.

Move-Out/Move-In

Vendor Assistance: Work with vendors during process and provide input to Maintenance Supervisor regarding vendors’ status and adherence to schedule.

Unit Punch: Complete unit punch at the direction of Maintenance Supervisor.

Qualifications

• Demonstrates a high standard of cleanliness and care for property and landscaping, along with a willingness to learn
• Understands cleaning product labels and uses products as instructed
• Reads and understands basic instructions, short correspondence, and memos
• Writes simple correspondence and communicates effectively in one-on-one and small group settings with residents, customers, clients, and team members
• Performs basic math, including addition and subtraction of two-digit numbers and multiplication and division using tens and hundreds, and applies these skills to measurements of weight, volume, and distance
• Uses sound judgment to carry out simple one- or two-step instructions
• Demonstrates a professional, energetic demeanor supported by previous landscaping, maintenance, or housekeeping experience
• Provides excellent customer service and demonstrates strong communication and listening skills
• Works effectively as part of a team and interacts respectfully with others
• Maintains strong organizational skills and attention to detail
• Remains patient and even-tempered while working under pressure
• Manages time effectively to complete assigned tasks
• Maintains confidentiality
• Follows supervisory direction, posted work rules, and established procedures
• Accepts constructive feedback and applies it to improve performance
• Is willing to work in all types of weather conditions
• Is available to work weekends and overtime as required
  
  

Education And Experience Requirements

• Less than high school education; or up to six months related experience or training; or equivalent combination of education and experience
• Broad-based experience in all phases of ground maintenance. Must be familiar with basic maintenance and minor repairs of small engines
  
  

Certificates, Licenses, Registrations

• Valid driver’s license with proof of insurance