Application and Data Services Manager

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Position Title:

Job Category:

Employment Type:

Job Profile:

Job Duties:

The Application and Data Services Manager is responsible for overseeing the activities, resources, and personnel of the Application and Data Services team at UW Administration, providing leadership, technical expertise, and performance-based evaluations to all team members. Directs and coordinates the development, deployment, and custom integrations of internal and enterprise applications and data services. The position has delegated responsibility for systems that support the analytical responsibilities of UW System Administration, and communicates program needs to leadership. This position fosters partnerships, develops plans, and formulates strategies to deliver reliable application and data solutions that meet the needs of critical business operations, supporting HR, Finance, Capital Planning, Higher Education policy, planning & reporting, as well as associated ancillary systems. Additionally, this manager fosters open and effective communication between the Applications and Data Services team, OLITS teams, Business Analysts, business owners, and external stakeholders. The manager will provide project leadership, oversight, and management to ensure business requirements and functional specifications are met while ensuring work is completed on schedule and within budget. The person in this role meets with institutional staff from Information Technology Offices, as well as appropriate UWSA staff and campus representatives, to achieve project goals, lead the completion of tasks, and provide status and completion reports to management.

Key Job Responsibilities:

• Develops, plans, and directs staff on the implementation of applications and data technology

• Evaluates existing strategy and makes recommendations to information technology leadership for program enhancement

• Identifies, proposes, and implements new or revised applications and data technology operational policies and procedures

• Serves as the subject matter expert to unit leadership regarding applications and data technology operations and functions

• Exercises supervisory authority, including hiring, managing conduct and performance, assigning, rewarding, disciplining, and approving hours worked of at least 8.0 full-time equivalent (FTE) employees

• Sets priorities and assigns tasks to the members of the Applications and Data team

• Provides project leadership and expertise in the design, evaluation, development, integration, testing, configuration, and coordination of applications and data technology

• Provides leadership in problem diagnosis and resolution of problems

• Ensures that documentation is created and maintained

• Applies a user-centric approach to decisions and other work involved in developing and maintaining the web applications

• Maintains accurate and up-to-date knowledge of the Apps/Data team portfolio and strategy.

• Plans, directs, coordinates, and reviews the work plan for the application support team.

• Assign work activities, projects, and programs. Reviews and evaluates work products, methods, and procedures. Meets with staff to identify and resolve problems.

• Collaborates with other OLITS teams, including Helpdesk, Systems and Engineering, IAM, Enterprise Architecture, and Information Security, for project scheduling and delivery.

• Develops effective intradepartmental, interdepartmental, and external working relationships. Work proactively with stakeholders to identify and define project specifications, plan and prioritize workload, and resolve problems.
  
  
  

Department:

The Office of Learning & Information Technology Services (OLITS) is dedicated to supporting the use of technology to enhance the teaching and learning mission of the UW System universities. OLITS staff have responsibility for systemwide collaboration and enhancement of six major areas of Information Technology:

• overall systemwide IT planning;

• technology for teaching and learning;

• development of major administrative systems;

• wide area networking issues;

• library automation and collections enhancement; and

• research and development in emerging technologies.

In addition, OLITS develops and supports information technology systems and services that allow UW System Administration staff to effectively and efficiently perform their responsibilities.

Compensation:

Required Qualifications:

• Bachelor’s degree in computer science, Information Systems, or related field, OR 5 years of experience working in application and data services.

• 5 years of experience in Application Administration/Support

• 5 years’ experience within Relational Databases

• 5 years’ experience in database development using query, reporting, and tuning tools.

• 5 years’ experience in application development with the ability to adapt to new technologies

• Excellent verbal and written communication, organizational, and documentation skills.

• Well-versed in project management approaches, tools, and phases of the project lifecycle.

• Experience and knowledge of change management principles, methodologies, and tools.

• A history of advancement with increasing leadership responsibilities managing IT technical teams

Preferred Qualifications:

• Experience leading a team of technical professionals in a higher education environment

• Experience modernizing legacy applications and data system technologies (e.g., Web-based solutions, containerization, business automation, cloud technologies, AWS, and Oracle environments)

• Experience migrating legacy applications and data systems to new environments

• Background knowledge of PHP and Java programming for web applications

• Experience with Information Platform tools, integration tools, and API integrations

Knowledge, Skills and Abilities:

• Strong analytical skills, including the ability to interpret complex policies & procedures

• Ability to analyze requirements, design, develop, test and deliver applications and services

• Planning and organization/project management skills

• Experience and knowledge of ITIL framework

• Excellent collaboration and problem-solving skills

• Understanding of WCAG 2.1 AA/ADA compliance

• Ability to establish and maintain strong working relationships with individuals at all organizational levels

• Ability to prioritize work and deliver services and solutions on time with attention to detail

• Experience providing direction, support, and motivating team members to achieve project goals while building a culture of collaboration and high performance

• Experience creating and maintaining technical documentation

• Demonstrated experience with establishing and maintaining effective working relationships with internal and external customers

How to Apply:

To ensure full consideration, please submit application materials as soon as possible. Applicant screening will begin immediately and be ongoing through 11:59 pm, Sunday, October 26, 2025. However, applications may be accepted until the position has been filled.

Contact Information:

Questions may be addressed to: Sarah Haen, HR Manager, at sarah.haen@uwss.wisconsin.edu

COMMITMENT TO INCLUSIVE EXCELLENCE

Inclusive Excellence is a source of strength, creativity, and innovation for Universities of Wisconsin. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the Universities of Wisconsin community. We commit ourselves to the pursuit of excellence in teaching and learning, research, scholarship, creative activity, community service, and diversity as inextricably linked goals.

Universities of Wisconsin fulfills its public mission by creating a welcoming and inclusive community for people from every background – people who serve the State of Wisconsin and the public good.

Special Notes

If you need to request an accommodation because of a disability, you can find information about how to make a request by contacting uwshr@wisconsin.edu .

The Universities of Wisconsin is required to conduct a criminal background and sexual harassment check for the selected finalist prior to employment.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on, before, or after the effective date of appointment.

The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7) .

Benefits Information

Universities of Wisconsin employees receive an excellent benefits package. To learn more about the benefits package, review the Faculty, Academic Staff & Limited Appointees or University Staff Please see this link for total compensation information: Universities of Wisconsin Health & Retirement Contributions Estimator to provide you with total compensation information.

Application Instructions

To ensure full consideration, please submit application materials as soon as possible. Applicants must submit a cover letter, resume, and contact information for three professional references. Applicant screening will begin immediately and be ongoing through the closing date. However, applications may be accepted until the position has been filled.

Clery Act information

The Universities of Wisconsin provides statistics on campus crime in its Annual Security Report. For more information on university campus statistics see https://www.wisconsin.edu/compliance/clery/ .

UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.