Facility Operations Supervisor

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Position Title:

Job Category:

Employment Type:

Job Profile:

Job Duties:

The Facility Operations Supervisor is a member of the University Center Operations team and is responsible for overseeing day-to-day operational activities of the University Center including the supervision of approximately 20 student custodial staff. This position identifies work unit resource needs, supervises, and develops effective custodial teams and/or coordinates project work to ensure the cleanliness, orderliness, and safety of institutional property. This position executes general work orders, supply inventory, equipment inventory and maintenance, snow removal and major custodial projects. The position provides support in budget preparation and project development and oversight. In addition, the position works closely with other University Center Operations staff to coordinate the support for events and activities throughout the building. The position reports to the Assistant Director of Event and Facility Operations. Work is performed under general supervision.

The performance responsibilities of this position involve directing and working at heights and in darkened facilities, moving weight loads sometimes exceeding 50 pounds, crawling with low head clearance, working on ladders and personnel lifts, and working outside of standard university office hours for staff trainings, and occasional weekend, evenings, or emergency response coverage.

RESPONSIBILITIES:

Staff Supervision and Planning

• Interview, select, train, supervise, evaluate, and review approximately (2-4) Student Custodial Leads and (18-24) Student Custodians.

• Maintain records of employee assignments, attendance, schedules, and evaluations and recommend or initiate personnel actions such as promotions, transfers, disciplinary measures, and terminations.

• Assign work areas, duties, schedules, and responsibilities to student custodial staff.

• Collect and submit new student employee hiring paperwork and other human resources forms as appropriate.

• Review and approve online student employee time entry.

• Evaluate, develop, and implement effective facility care techniques and schedules.

• Conduct onboarding and ongoing training sessions to ensure the proper introduction to the organization, safe use of equipment and supplies, and to promote overall job knowledge and safety.

• Schedule and facilitate student custodial staff meetings and participate in University Center departmental meetings to communicate information in both directions of the organization and to ensure service responsibilities are met.

• Recommend improvements in policies and procedure, service methods, equipment performance, use of equipment, and staff scheduling to increase efficiency and safety to assist with the successful operation of the University Center operations and programming.

• Promote an environment of neutrality with respect to the operation of the University Center that supports a diverse population.

• Identifies work unit resource needs, manages workflow components, schedules logistics and secures resources for the completion of established projects by internal and external entities.

Facility and Equipment Maintenance and Planning

• Provide support to event operations by assisting with event setup and care of meeting and event spaces as required.

• Provide facilities and services that complement and supplement the mission of the university and focuses on student learning in a team environment.

• Oversee purchasing and management of custodial and maintenance equipment, supply inventory, and maintenance of equipment and furniture.

• Submit work orders, when necessary, through the work order system and immediately report emergency situations to the appropriate department.

• Implements the use of and provides training for new supplies/equipment to ensure adequate utilization

• Assist in regular building inspections and evaluation of furnishings and floor coverings to maintain a high level of appearance and make recommendations for repairs, upgrades, and replacement.

• Assist in the coordination of dining equipment repairs and workorders.
  

Leadership and Development

• Attend training and development seminars.

• Operate as an active member of the University Center Operations team to maintain a constant focus on team building and ultimately team success.

• Foster positive relationships with students, faculty, staff, alumni, and external constituencies that utilize university facilities, services, and programs.

• Network with colleagues to keep abreast of current trends and issues in the custodial profession.

• Represent the University Center and its satellite operations/facilities at major university functions and events.

Performance of Custodial Duties

• Perform custodial related duties when needed to meet the ongoing needs of the University Center.

• Assist Student Custodial Staff in the performance of major custodial projects.

Fiscal and Budget Management

• Assure compliance with state and university purchasing policies and procedures.

• Prepare departmental and contractual purchase requisitions regarding custodial equipment.

• Assist in the development of budgets for both annual and long-range plans for Custodial Services and develop budgets for major custodial projects.

Miscellaneous Duties

• Maintain all University Center entrances and patios, this includes snow removal and treatment, and the coordination of the Snow Patrol team.

• Serve as a backup for Building Manager on Duty and be available for emergency and on-call situations.

• Serve on campus committees as requested and assigned.

• Other duties as assigned.

Key Job Responsibilities:

• Identifies, develops and implements facility emergency and hazardous response policies and procedures to align with institutional safety rules and regulations

• Identifies work unit resource needs, manages workflow components, schedules logistics and secures resources for the completion of established projects by internal and external entities

• Implements the use of and provides training for new supplies/equipment to ensure adequate utilization

• Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees

• Develops, implements, and schedules operational work plans of staff for one or multiple projects or work units

Department: University Center

Required Qualifications:

• Three years operations and/or custodial experience

• Three years of supervising staff

• Excellent oral and written communications skills, comfort with public speaking, able to listen and learn, generate trust among various constituencies, and exercise good judgement

• Strong interpersonal skills, with ability to work with diverse groups or individuals and build partnerships; able to operate comfortably and effectively in cross-functional teams through multiple levels of the organization.

• Proven ability to function in both independent and team environments.

• Demonstrate analytical, problem solving, organizational and management skills

• Effective supervisory skills to manage a variety of staff and projects simultaneously, and develop training and onboarding programs

• Organize work tasks logically and efficiently, demonstrate ability to manage and prioritize multiple tasks, and to work with shifting priorities and schedules

• Recognize safety concerns and adhere to safety procedures, communicate facility issues, read labels, and follow instructions for proper use of cleaning chemicals and custodial equipment

• Able to perform manual labor including lifting of up to 50 pounds or more and possess a valid driver’s license

• Basic knowledge of personal computers including word processing, spreadsheets, group calendar, email, electric files, and able to learn payroll system, and event scheduling system

Preferred Qualifications:

• Bachelor’s degree from an accredited four-year institution

• Three years direct supervisory experience working with college-aged students

How to Apply:

Applicants are required to apply online. UWRF will not consider paper, emailed or faxed applications. Applicants are required to provide:

• Resume

• Letter of interest specifying qualifications and experience (cover letter)

Deadline to Apply: Initial review of applications will begin upon receipt. For full consideration, applicants should submit all required materials on or before October 23 , 202 5.

Salary range: $52,000 - $56,000

The selected candidate must be able to pass a post-offer employment test hold a valid driver’s license to obtain Wisconsin certification to drive University vehicles.]

Employees receive excellent benefits including exceptionally low-cost comprehensive health, dental and vision benefits; employer match of Wisconsin Retirement System contributions of 6.95%; an attractive amount of paid leave per year in addition to paid sick leave. To learn more about our benefits, go to:
https://www.wisconsin.edu/ohrwd/benefits/download/quickguidefasl.pdf

Contact Information:

Inquiries should be addressed to:

Elise Peters

Search Chair

elise.peters@uwrf.edu

UW-River Falls does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources at 715-425-4941.

Confidentiality of Applicant Materials

The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the final candidates may be released. See Wis. Stat. sec. 19.36(7).

Title IX Notice

As required by Title IX and federal regulations, UW-River Falls does not discriminate on the basis of sex in its education programs or activities, including in admission and employment. Questions about the application of Title IX may be referred to UWRF’s Title IX Coordinator at titleix@uwrf.edu ; the Department of Education’s Office for Civil Rights; or both. For more information, please see uwrf.edu/titleIX .

Criminal Background Check and Reference Check Policy

Employment will require a criminal background check. It will also require you, your most recent employer, and all previous Universities of Wisconsin institutions and State of Wisconsin agency employers from the past seven (7) years to answer questions regarding sexual violence and sexual harassment per Universities of Wisconsin Administrative Policy 1275.

Annual Security and Fire Safety Report (Clery Act)

The Annual Security and Fire Safety Report, which includes statistics about reported crimes and information about campus security policies can be viewed at https://www.uwrf.edu/Police/Annual-Security-Report.cfm or call University Police at 715-425-3133 for a paper copy.

Reasonable Accommodations

UW-River Falls provides reasonable accommodations for applicants and employees with disabilities. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or an accommodation in applying because of a disability, contact hr@uwrf.edu or 715-425-3518.

Academic Freedom & Freedom of Expression

The University is committed to academic freedom and freedom of expression, and provides all members of the University community the broadest possible latitude to explore ideas and to speak, write, listen, challenge and learn, pursuant to Regent Policy Document 4-21 Commitment to Academic Freedom and Freedom of Expression .

UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.