Assistant Registrar

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POSITION SUMMARY:

The University of Wisconsin–River Falls Registrar’s Office supports enrollment management efforts and academic programs across UW–River Falls. We are committed to helping students succeed in their college careers so they can become productive, creative, ethical, and engaged citizens and leaders with a well-informed global perspective.

This position is responsible for overseeing the operational and functional processes related to student records. The individual will assist in supporting the Student Information System (SIS) and collaborate closely with the Division of Technology Services to deliver effective services to students, faculty, and staff. Working in partnership with the Registrar, this role will provide data related to enrollment, course offerings, and progress toward degree completion to support informed decision-making across campus. The position also assists in determining strategic departmental goals, developing tracking metrics, and supports decisions regarding staffing direction to ensure students receive high-quality academic services. This role may supervise staff and provide professional development opportunities. Additionally, the position will lead efforts in process improvement for both the student success system and business process automation systems, helping to enhance service delivery for students, faculty, and staff.

• Manage and implement policies, processes, and activities for the unit, including oversight of student records operations and systems

• Serve as the functional lead for the Student Records module of the Student Information System (eSIS), acting as liaison to the Division of Technology Services

• Maintain the integrity of student records data through query generation, review, and system audits

• Test and implement system upgrades, patches, and new functionality within eSIS, including Activity Guides and academic policy updates

• Manage communication generation processes and support academic term setup, registration, discontinuation, waitlisting, and PERC in collaboration with the Associate Registrar

• Develop and deliver training and workshops for Registrar’s Office staff and campus partners on system functionality and processes

• Serve as a liaison to institutional stakeholders by providing student record, curricular, and degree requirement data, while representing the interests of the unit

• Generate and analyze reports on enrollment, curriculum, and student progress using SIS tools, and collaborate with Institutional Research and campus partners to support data-informed decision-making

• Assist with required reporting to UW System and the National Student Clearinghouse

• Lead and support process improvement initiatives by maintaining and developing workflows in Business Process Automation tools and identifying opportunities to streamline services and implement best practices

• Collaborate with Registrar’s Office leadership to evaluate unit effectiveness and recommend improvements to processes, services, and outcomes

• Support data integration and system functionality for the Student Success System in partnership with the Division of Technology Services

• Consult on procedural and policy implementation questions in accordance with established guidelines

• Serve on Registrar’s Office and institutional committees, as appropriate

• Maintain current knowledge and skills through ongoing professional development

• Perform other duties as assigned

Key Job Responsibilities:

• May work with external vendors or service providers

• Performs analyses and prepares reports to ensure that programs meet or exceed schedule commitments

• Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements

• Devises or modifies moderately complex information systems including analysis of business and user needs, documenting requirements, and revising existing system logic difficulties as necessary

• Determines and recommends programs required for optimal problem solution within cost/performance objectives

• Works on tasks including project or functional requirements, functional design, functional configuration, testing, and documentation

• Trains, serves as a resource, and provides guidance to other IT business analysts on routine problems, work processes, and policies

• Participates in requirements planning and feasibility determination

Department:

Registrar's Office

KNOWLEDGE, SKILLS AND ABILITIES:

Required Qualifications:

• Earned Bachelor’s Degree

• Minimum of one year of professional experience related to position responsibilities to deliver student centered services

• Understanding of data integration, relational databases, and systems (student information systems; PeopleSoft, Banner, Jenzaber, u.Achieve, etc.)

• Ability to work as a team and maintain productive working relationships with colleagues

Preferred Qualifications:

• Experience working in records and registration in a higher education setting

• Proficiency with developing queries using SQL

• Knowledge of FERPA regulations as related to student records

• Excellent organizational, analytical and problem-solving skills

How to Apply:

Applicants are required to apply online at Career Opportunities . UWRF will not consider paper, emailed or faxed applications. Applicants are required to provide:

• Resume

• Letter of interest specifying qualifications and experience (cover letter)

• Unofficial Transcripts

Inquiries should be addressed to:
Ryan Bench

Search Chair

ryan.bench@uwrf.edu

Deadline to Apply: Initial review of applications will begin upon receipt. For full consideration, applicants should submit all required materials on or before April 24 , 2026 .

Employees receive excellent benefits including exceptionally low-cost comprehensive health, dental and vision benefits; employer match of Wisconsin Retirement System contributions of 7.20%; an attractive amount of paid leave per year in addition to paid sick leave. To learn more about our benefits, go to:
https://www.wisconsin.edu/ohrwd/benefits/download/quickguidefasl.pdf

UW-River Falls does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources at 715-425-4941.

Confidentiality of Applicant Materials

The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the final candidates may be released. See Wis. Stat. sec. 19.36(7).

Title IX Notice

As required by Title IX and federal regulations, UW-River Falls does not discriminate on the basis of sex in its education programs or activities, including in admission and employment. Questions about the application of Title IX may be referred to UWRF’s Title IX Coordinator at titleix@uwrf.edu ; the Department of Education’s Office for Civil Rights; or both. For more information, please see students.uwrf.edu/titleix .

Criminal Background Check and Reference Check Policy

Employment will require a criminal background check. It will also require you, your most recent employer, and all previous Universities of Wisconsin institutions and State of Wisconsin agency employers from the past seven (7) years to answer questions regarding sexual violence and sexual harassment per Universities of Wisconsin Administrative Policy 1275.

Annual Security and Fire Safety Report (Clery Act)

The Annual Security and Fire Safety Report, which includes statistics about reported crimes and information about campus security policies can be viewed at www.uwrf.edu/police/annual-security-and-fire-safety-report or call University Police at 715-425-3133 for a paper copy.

Reasonable Accommodations

UW-River Falls provides reasonable accommodations for applicants and employees with disabilities. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or an accommodation in applying because of a disability, contact hr@uwrf.edu or 715-425-3518.

Academic Freedom & Freedom of Expression

The University is committed to academic freedom and freedom of expression, and provides all members of the University community the broadest possible latitude to explore ideas and to speak, write, listen, challenge and learn, pursuant to Regent Policy Document 4-21 Commitment to Academic Freedom and Freedom of Expression .

UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.