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PATIENT CARE COORDINATOR (SURGERY SCHEDULER) - HARBORVIEW EYE INSTITUTE (FULL-TIME, DAYS)

University of Washington
Seattle, WA Full Time
POSTED ON 4/29/2023 CLOSED ON 11/9/2023

What are the responsibilities and job description for the PATIENT CARE COORDINATOR (SURGERY SCHEDULER) - HARBORVIEW EYE INSTITUTE (FULL-TIME, DAYS) position at University of Washington?

Benefits:
The University of Washington (UW) offers a wide range of benefits as part of your total compensation package. Choose from top medical and dental insurance programs; plan for your future with tax-deferred investing through the UW retirement options; enjoy generous vacation and sick leave policies; and protect yourself and your family with life and long-term disability insurance. For detailed information on Benefits for this position, click here.


Harborview Medical Center's UW Medicine Eye Institute has an outstanding opportunity for a Patient Care Coordinator (Surgery Scheduler) Full-Time, Days. The Patient Care Coordinator (PCC) will use knowledge of the clinic, division and hospital policies/procedures, insurance coverage requirements including pre-admission authorization, and third party payer and reimbursement procedures to coordinate all patient services such as admitting, arranging diagnostic tests or procedures, scheduling surgery and consultation requests, and scheduling services of other hospital departments to facilitate delivery of care to patients.

POSITION/CAMPUS HIGHLIGHTS
  • Only Level I trauma and burn center in the region
  • Close proximity to public transportation
  • Harborview ranks among the nation's top hospitals in rehabilitation care, neurology, neurosurgery and orthopedics
  • Convenient location
  • Close proximity to public transportation

  • PRIMARY RESPONSIBILITIES
  • Schedule and coordinate surgical cases in a variety of clinics while covering planned or un-planned PCC outages
  • Coordinating all pre-operative and post-operative appointments, imaging studies, etc. as appropriate for the surgery and/or by surgeon request
  • Act as a scheduling liaison, communicating with the patient, providing information for surgical planning and documenting clinical patient questions for clinical staff to address
  • Ensure financial pre-authorization is obtained (if required) for the surgery by partnering with the Financial Access Clearance Team – this may also include requesting health plan authorized PCP referrals
  • Update insurance information as necessary when patient communicates a change
  • Add-on or cancel cases as directed by surgeon, and manage or release un-utility OR block time as appropriate
  • Reserve specialty OR equipment and coordinate procedure dates with vendors, as applicable
  • Ensure Pre-Anesthesia has the required information to review patient health history in advance of the surgery date
  • Other duties as assigned

  • REQUIRED QUALIFICATIONS
    A Bachelor's Degree in a medically related or public relations field AND two years of experience in a complex patient care setting involving interaction with a variety of medical services, contact with patients and families, interaction with physicians, and proficiency in medical terminology OR equivalent education/experience.

    ABOUT UW MEDICINE HARBORVIEW
    Harborview is an ideal place to thrive in a supportive, high-intensity and fast-paced environment. You’ll be encouraged to grow, advance your career, expand your community and make a difference in people’s lives. Every colleague is viewed as a potential leader, enjoys a high degree of autonomy and trust, and is empowered to ask tough questions. We believe that the kindness and caring we show patients, colleagues, and everyone who comes through our doors is a vital part of creating the best possible healing environment. Working at Harborview isn’t just a job — it’s a calling.

    Challenge. Collaboration. Compassion. Become part of our team, and join our mission to make life healthier for everyone in our community.

    ABOUT UW MEDICINE - A HIGHER DEGREE OF HEALTHCARE
    UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

    All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.

    Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

    The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

    To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

    Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

    COVID-19 VACCINATION REQUIREMENT

    Employees of the University of Washington are required to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. View the Final candidate guide to COVID-19 vaccination requirement webpage for information about the medical or religious exemption process for final candidates.

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