Kids Club Provider

JOB OVERVIEW
The Kids’ Club Provider creates a safe, engaging, and welcoming environment for children participating in the resort’s child-minding program. This role provides attentive supervision, leads age-appropriate activities, supports daily Kids’ Club operations, and delivers warm, professional service to children, parents, members, and guests.

The Provider follows all safety, sanitation, check-in and check-out, and emergency procedures; maintains accurate records; and works collaboratively with the Kids’ Club team to uphold resort standards and create positive experiences for every child.

WORK ENVIRONMENT

Indoors and outdoors at Boar’s Head Resort, primarily at The Sports Club

ESSENTIAL JOB FUNCTIONS

• Provide attentive, active supervision of children at all times and maintain a safe, positive, and inclusive environment.
• Welcome children and families warmly and provide professional, responsive service to parents, members, and guests.
• Follow established check-in and check-out procedures, including verifying authorized parents or guardians and maintaining accurate attendance records.
• Maintain required child-to-staff ratios and immediately communicate staffing or safety concerns to the Kids’ Club Supervisor.
• Plan, prepare, and lead age-appropriate games, crafts, recreational activities, and enrichment experiences.
• Engage positively with children and use age-appropriate redirection and behavior-management techniques.
• Monitor children for signs of illness, injury, distress, or behavioral concerns and report concerns promptly according to established procedures.
• Maintain awareness of each child’s emergency contacts, medical information, allergies, and other documented needs.
• Keep childcare rooms, play areas, toys, supplies, and equipment clean, sanitized, organized, and ready for use.
• Follow all applicable state and local requirements and all resort policies related to childcare, safety, sanitation, confidentiality, and emergency response.
• Complete incident, accident, attendance, and other required records accurately and promptly.
• Maintain required certifications, including CPR/First Aid/AED, and participate in required safety drills and training.
• Assist with birthday parties, group reservations, camps, special programs, and resort events as assigned.
• Work cooperatively with the Kids’ Club Supervisor and team members to support efficient daily operations and a consistent member and guest experience.
• Contribute to overall resort success by completing other duties as assigned.

Desirable

• High school diploma or equivalent.
• Must be at least 18 years of age and meet all applicable regulatory requirements for the position.
• Previous experience in childcare, babysitting, youth programming, camp operations, recreation, education, or a related setting.
• Demonstrated ability to supervise and engage children in a safe, patient, caring, and professional manner.
• Knowledge of basic child safety practices, age-appropriate activities, and positive behavior-management techniques.
• Strong interpersonal and communication skills with the ability to build positive relationships with children, parents, members, guests, and team members.
• Dependability, sound judgment, attention to detail, and the ability to remain calm and respond appropriately in an emergency.
• Ability to maintain confidentiality and handle sensitive child and family information appropriately.
• Current CPR, First Aid, and AED certifications required or ability to obtain certification within a designated timeframe after hire.
• Ability to successfully complete all required background checks, screenings, and training.
• Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays.
• Ability to stand, walk, bend, kneel, sit on the floor, lift up to 30 pounds, and actively participate in children’s activities for extended periods of time.

Preferred:

One or more years of experience working with children in a childcare, recreation, camp, education, hospitality, or family-focused setting.

SAFETY RESPONSIBILITIES

All employees must learn and comply with all Resort safety rules; must use appropriate safety equipment at all times; must immediately report all unsafe conditions to supervisors; must be familiar with all safety features or equipment, machinery or materials encompassed by job duties; and must check with supervisor if there is a question as to the safe procedure to be used for any job function.

STANDARD SPECIFICATIONS

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.

This description excludes the marginal functions of the position that are incidental to the performance of fundamental job duties.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

GUEST SERVICE COMMITMENT

"I acknowledge that the Forbes Travel Guide and the AAA Four Diamond Service Standards at The Boar’s Head have been explained to me. I understand that I am personally responsible for creating an environment of hospitality through my daily actions. The Boar’s Head will continue in their commitment to guest service through new initiatives and processes. I am aware it is my obligation to acquire knowledge of any new standards and participate in continued training.

The Boar’s Head is committed to being Virginia’s most outstanding resort, defined by its spectacular setting and passion for personalized service. As an associate of The Boar’s Head I will adhere to these standards and strive to uphold them through-out the duration of my

employment."