What are the responsibilities and job description for the Patient Access (Registration) Specialist position at University of Vermont Health?
Job Details
Job Ref:R0081520 Category:Administration Employment Type:Full-Time Health Care Partner:University of Vermont Medical Center Location: 40 IDX Dr, South Burlington, VT 05403 Department:Registration Job Type:Regular Primary Shift:Day/Eve-8hr Hours:8:30 AM - 5:00 PM Hours per Week: 40 Weekend Needs:None Pay Rate: $21.84 - $31.79 per hour
This is a bargaining union position.
Onsite training will be required for the first 90 days of employment located at our office in South Burlington, VT. At the conclusion of the training this will be a hybrid position.
This position is scheduled to work Monday-Friday, 8:30AM-5:00PM.
Job Description
The Patient Access Specialist is a fundamental part of the patient experience and is a key contributor to the financial health of the organization. The Specialist coordinates scheduling, registration, insurance and payer eligibility management and financial screening activities to provide an exceptional customer service experience for patients, families and visitors. The incumbent navigates complex regulatory requirements while coordinating activities across multiple disparate information systems to support physician and hospital operations while delivering a caring message in a streamlined, transparent and cohesive process. The Specialist shall function independently, resolve patient and operational issues and effectively manage patient financial engagement while facilitating all aspects of the access experience to ensure the UVM Medical Center revenue cycle remains whole.
EDUCATION
Associates degree or vocational training in a relevant area; a combination of education and experience may be substituted.
Experience
Requires a minimum of one year of experience in customer service, medical billing, coding, insurance or authorization, management, scheduling or work in a health care environment. Prior experience with medical billing preferred. Requires ability to diffuse angry customers and handle pressure with excellent verbal communication skills. Demonstrated experience dealing effectively and compassionately with sensitive situations.
Job Ref:R0081520 Category:Administration Employment Type:Full-Time Health Care Partner:University of Vermont Medical Center Location: 40 IDX Dr, South Burlington, VT 05403 Department:Registration Job Type:Regular Primary Shift:Day/Eve-8hr Hours:8:30 AM - 5:00 PM Hours per Week: 40 Weekend Needs:None Pay Rate: $21.84 - $31.79 per hour
This is a bargaining union position.
Onsite training will be required for the first 90 days of employment located at our office in South Burlington, VT. At the conclusion of the training this will be a hybrid position.
This position is scheduled to work Monday-Friday, 8:30AM-5:00PM.
Job Description
The Patient Access Specialist is a fundamental part of the patient experience and is a key contributor to the financial health of the organization. The Specialist coordinates scheduling, registration, insurance and payer eligibility management and financial screening activities to provide an exceptional customer service experience for patients, families and visitors. The incumbent navigates complex regulatory requirements while coordinating activities across multiple disparate information systems to support physician and hospital operations while delivering a caring message in a streamlined, transparent and cohesive process. The Specialist shall function independently, resolve patient and operational issues and effectively manage patient financial engagement while facilitating all aspects of the access experience to ensure the UVM Medical Center revenue cycle remains whole.
EDUCATION
Associates degree or vocational training in a relevant area; a combination of education and experience may be substituted.
Experience
Requires a minimum of one year of experience in customer service, medical billing, coding, insurance or authorization, management, scheduling or work in a health care environment. Prior experience with medical billing preferred. Requires ability to diffuse angry customers and handle pressure with excellent verbal communication skills. Demonstrated experience dealing effectively and compassionately with sensitive situations.
Salary : $22 - $32
