Medical Secretary

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

This position provides secretarial and administrative support in a hospital, clinic, or laboratory environment. This position is not responsible for providing care to patients.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

Essential Functions

• Provides administrative support to clinicians, supervisors, and departments by coordinating calendars, scheduling meetings, and appointments.

• Types and proofs correspondence, memoranda, reports, proposals, technical papers, manuscripts, and related materials.

• Transcribes dictation relating to medical histories, physical examinations, discharges, and other special notes involving a wide variety of medical terminology.

• Schedules patients for laboratory tests, medical examinations, and consultations.

• Prepares and maintains accurate and orderly patient medical records.

• Arranges or assists in arranging patient transportation.

• Assists patients, patient families, referring physicians, and third party carriers to resolve patient related issues, including explaining various types of medical insurance plans.

• Obtains pre-certifications as required by patient's health care plan or managed care provider, when needed.

• Provides additional general office and clinical support such as answering phones and responding to calls, greeting and directing visitors/patients, filing, copying, making travel arrangements, and opening and processing mail.

Knowledge / Skills / Abilities

• Ability to perform the essential functions of the job as outlined above.

• Demonstrated organizational, human relations, and effective communication skills.

• Knowledge of medical terminology.

• Strong word processing and spreadsheet software skills.

• The incumbent may be required to prioritize tasks received from multiple staff members and determine the order of importance.

• Ability to use discretion and judgment when scheduling appointments, screening calls, coordinate procedures, tests and other treatments as it relates to the patients care.

• Ability to coordinate work processes with other departments, community, governmental or regulatory agencies and must understand the objective and policies governing the activities of the department and be able to effectively communicate this information to interested parties.

Qualifications

Required

• Two years of secretarial experience, or equivalency.

• Successful completion of medical software training may be required by a certain date within some departments.

Qualifications (Preferred)

Preferred

• Two years of experience in a hospital, clinic or laboratory setting.

• Patient registration or related field experience.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull, or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Listening, Sitting, Speaking

Multi-lingual Candidates Welcomed

To inquire about this posting, email: careers@hsc.utah.edu

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.

All qualified individuals are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at:www.utah.edu/nondiscrimination/

Online reports may be submitted atoeo.utah.edu/

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Requisition Number 82894
Reg/Temp Regular
Employment Type Full-Time
Shift Day
Work Schedule M-F 0800-1630
Clinical/Non-Clinical Status Non-Clinical
Location Name Care Navigation
Workplace Set Up Hybrid
City South Jordan
State UT
Department COR CST 39E ENDOSCOPY CALL CTR
Category Administrative Support
Workplace Set Up Hybrid