Library Assistant II

Responsible for Access Services Desk functions to include, but not limited to, charging and discharging materials, processing Texshare and Alumni cards, collecting and posting fines, providing general patron assistance. In conjunction with the Nights/Weekends Coordinator, supervises student assistants assigned to the desk. Responsible for processing Holds and Courtesy Holds in Alma. Directs and manages In-Process Requests, works weekends, evenings and nights as support staff, requires a flexible schedule. Responsible for opening and or closing the building according to the needs of the Library. Supervises the maintenance of the Children’s, Browsing and Western Collections. Responsible for processing all items at the book drop as needed. Performs Cash box reconciliation as part of the closing procedures for Access Services. Functions as the back-up for the Nights/Weekend Supervisor as needed.

Essential Functions

Responsible for operating the Access Services desk, including assisting patrons, charging and discharging materials, collecting fines, staffing the reserve desk, and monitoring security stations.

Working in conjunction with the Section Head and the Night/Weeknds coordinator to supervise desk students; including hiring, scheduling, training, evaluating, terminating, and processing electronic time sheets.

Process holds and courtesy holds in a timely manner. Assists patrons with questions and issues and responds in person, by phone, or email. Directs and manages In-Process requests.

Processes Texshare and Alumni cards and is the back-up of the Night/Weekend Coordinator as needed. Staff member will be efficient at the preparation of Texshare and Alumni cards, statistics, and understanding of the prerequisites related to the program.

Performs stack maintenance for the organization of the Children’s Browsing and Western Collections.

Assist with Library Separations or Clearances.

Perform cash box reconciliation as part of the closing procedures for the Access Services Department.

Works weekends, evenings and nights, skeleton days as needed and supports staff with flexibility of schedule

Assists with opening/closing the building according to the needs of the Library.

Operates the library alarm, and security.

Serves on committees as needed.

Supervise and forward police reports to direct supervisor. Ensures that all information obtained is accurate and relevant to the situation.

Assist with Carrel Sweeps.

Periodic evening and weekend work as required.

Knowledge of all Microsoft Office software and able to learn and use institutional software systems.

Complies with all State and University policies.

Other duties may be assigned.

Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions..

Required Qualifications:

Education: High school diploma or general education degree (GED).

and

Experience: One-year related experience and training; or equivalent combination of education and experience.

Preferred Qualifications: Computer knowledge within area of assigned responsibility required

Maximum 2 years full-time library experience or in a customer relations setting.

Minimum 2 years supervisory experience of four or more individuals.

Minimum 1 year of inventory management or related experience.

Library experience with shelving and stack maintenance.

Library experience, especially in a circulation department.

Training and evaluating of student assistants.

Experience with automated library systems or PC-based work.

Problem solving abilities.

Bilingual ability, Spanish-English, desirable

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 50 pounds.

The noise level for this work environment is usually moderate.

In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.

The University of Texas at El Paso is an Equal Opportunity/Affirmative Action employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee’s or prospective employee’s right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries—including the filing of a Formal Complaint or reporting an incident—about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by email at titleix@utep.edu, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 312.

For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at eoaa@utep.edu.