What are the responsibilities and job description for the Program Coordinator position at University of Texas at Dallas?
Job Summary
Knowledge, Skills, and Abilities (KSA)
What We Can Offer
UT Dallas is an Equal Opportunity Employer with an employee-friendly and supportive work environment. Our comprehensive compensation and benefits package that is effective as of your hire date includes:
The Program Coordinator supports the full student lifecycle for the Customized Online Programs (CP) within Executive Education at the Jindal School of Management (JSOM), from prospective student outreach through alumni engagement. This position partners with program leadership, faculty, and campus stakeholders to ensure efficient academic operations and a high-quality student experience.
Primary responsibilities include supporting recruitment and admissions processes; coordinating student onboarding and registration; assisting with academic processes and student communications; maintaining accurate program records; and supporting graduation and alumni relations initiatives. The Program Coordinator also contributes to event coordination, monitors student progress, and collaborates with internal departments to effectively address student needs and ensure program success
Minimum Education and Experience
Bachelor’s degree in a related field, with 3-5 years of experience directly related to the duties and responsibilities specified; or an equivalent combination of education and experience.
Preferred Education and Experience
Preferred Qualifications
- Experience with student information systems such as Orion/PeopleSoft
- Experience with CRM platforms such as Salesforce
- Proficiency in Microsoft Office/365
- Experience managing multiple priorities in a fast-paced, student-focused environment
Knowledge, Skills, and Abilities (KSA)
- Strong communication skills, both written and verbal
- Strong organizational and problem-solving skills
- Ability to provide excellent student service
- Ability to manage multiple priorities effectively
- Demonstrated self-initiative and ability to work independently
To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
Essential Duties and Responsibilities
Essential Duties and Responsibilities
- Work directly with applicants to ensure completion of all required application materials, provide reminders and guidance, and help resolve any barriers to submitting a full and accurate file.
- Assist with eLearning operations by coordinating with faculty and staff to ensure course materials are prepared and uploaded before each term.
- Collect and organize faculty documents such as syllabi, assignments, course materials, and term‑start deliverables.
- Coordinate academic support tasks, including student communications related to course selection and program newsletters.
- Support orientation and graduation processes.
- All other duties as assigned.
Work will be performed on-site and in person.
What We Can Offer
UT Dallas is an Equal Opportunity Employer with an employee-friendly and supportive work environment. Our comprehensive compensation and benefits package that is effective as of your hire date includes:
- Competitive Salary
- Tuition Benefits
- BCBS PPO Medical Insurance Options – including 100% paid employee medical coverage for full-time employees
- AD&D Insurance
- Dental & Vision Plan Options
- Long and short-term disability
- TRS Retirement Plan
- Fertility Benefits
- Paid time off
All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.
Visit https://hr.utdallas.edu/employees/benefits/ for more information.
Special Instructions Summary Important Message
1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.