What are the responsibilities and job description for the Senior Admitting Clerk-Operatory (2 Openings) position at University of Tennessee - Knoxville?
Market Range: 04
Hiring Salary: $18.00/Hourly
JOB SUMMARY/ESSENTIAL JOB FUNCTIONS:
The Senior Admitting Clerk maintains the day-to-day activities of the front desk, including clerical and creating/updating patient records in the Clinical Software for the College of Dentistry.
- Creates new patient records for screening, orientation, oral diagnosis, emergency, pediatric, oral surgery, dental hygiene, and undergrad clinic.
- Verifies patient demographics and enters information into Clinical Management software.
- Captures patient photos for chart and signatures for proper forms and consent.
- Answers multi-line telephone and greet patients/visitors for the department.
- Manages the Medical Consults for all undergraduate patients and alerts undergraduate students assigned to the case.
- Manages the Access database which records the yearly flow of potential patients to the College that were accepted, declined, referred and/or did not show for screening/orientation appointment.
- Process payments from patients including but not limited to credit cards, cash payments, and online payment methods.
- Reconciles cash, check, and credit card payments with the Patient Accounting Software's bank deposit reports to comply with the College of Dentistry's financial policies and procedures.
- Interacts with patients via phone to inform them of balances due or credit balances owed to the patient.
- Collects payments data to process payments via phone by credit card payments and other current and future payments.
- Performs other duties as assigne d.
MINIMUM REQUIREMENTS:
EDUCATION:
High School Diploma or GED. (TRANSCRIPTS REQUIRED)
EXPERIENCE:
One (1) year of clerical experience. (Experience in a dental or medical office is preferred.)
KNOWLEDGE, SKILLS, AND ABILITIES:
- Excellent customer service skills.
- Ability to work in a fast-paced environment.
- Excellent written and verbal communication skills.
- Ability to manage a multi-line telephone.
Salary : $18